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February 2024 by Heinrich Schottlander
Easy to make an appointment, staff told me everything up front, job was done to my satisfaction. I have no complaints, there were no hidden costs, and the staff was friendly and honest.
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January 2024 by Jaimi Flick
Tires were available and I was able to make an appointment immediately to have them installed without having to wait days to get in. Very satisfied with tires and service provided, would highly recommend.
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January 2024 by Roger Griffith
Excellent service all the way around, both professional and courteous. Kudos to Bruce and Ricardo for taking care of me and giving me a discount! Highly recommend.
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January 2024 by Pam Carlson
Fast and excellent service.
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December 2023 by Doc P.
I made an appointment for 8 am to do a simple tire rotation since I purchased all of my tires with Pep Boys. There was one gentleman who went before me who didn't have an appointment. It took them over two hours to do my simple tire rotation since they decided to do the more costly project first. I worked in the tire industry for over five years and a rotation should only take 10-15 minutes MAX. I've had nothing but bad experiences with Pep Boys and now am officially done.
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December 2023 by Laurie W
Was in another state and received excellent and thorough service for oil change and tire rotation. Had told the manager that I needed my car to be road ready for a 1000+ miles drive. Was advised I have low tread on tires. Follow up call a week later to advise of tire sale, but I had already scheduled new tire service at the Pep Boys closest to my home. Great follow up was appreciated!
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December 2023 by Thomas Lee
Alex was great help, I recommend coming to this Pep Boys location for all your automotive needs.
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December 2023 by Ven R.
Ralph is the nicest person ever. Helped me put in a light. We were mechanics for the day. Very nice and welcoming everyone inside. Very friendly.
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November 2023 by Danielle Leyva
I made a last minute appointment for a brake service. Came in on a Sunday morning and was greeted by Bruce. He was honest, communicative, and knowledgeable. He informed me about a promotion that they had, which was a much better price that what I was anticipating on spending. My car was done within a few hours and I couldn’t be more happy with the service I received. This location is further from me than others, but it’s certainly worth the drive. Thank you, Bruce, for such great customer service.
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November 2023 by Maria P.
Today I had a problem with my car. There was a sound coming from the tire area could not figure out if something was stuck or if it had to do with the routers or what. I did go to La Habra Pep Boys, and they were very busy due to holiday specials in the mechanic shop, but they did say they'd take a look and see if it was something they could do real quick. They did stop and come out and drive the car around the parking lot. They did find a weird branch stuck in the Wheel area and pulled it out.I appreciate that they took the time and solved my problem. They would not accept payment and I just wanted to let you know there are some nice people in the world and this place certainly has nice staff. Thank you guys.
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November 2023 by o h n o
Had a screw in my back left tire, and it was totally flat. Drove here and instantly the lady I was working with was very attentive and informational. She helped me pick out the best tire that was available for my car and even gave me some solid advice to make things easier in the long run. On top of that, my tire was fully replaced all within 45 minutes. Super helpful and very efficient, highly recommend this place. Thanks May! :)
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November 2023 by E H
Five stars. The customer service is the best. Everyone was hospitable, patient, friendly and didn’t mind explaining, and listening, too. The services Pep Boys offers are exactly what I needed to restore my peace of mind about how my car is running. And the services are affordable which I actually didn’t expect. Even when I missed their call which caused a delay in going on to the next step of service- they never once showed discourtesy to me. I’m so glad I went there. I’ll gladly use this business for as long as the staff keeps up their great work this way. They should be proud.Other reviews mentioned May and Alex- those are the two who helped me also. Clearly they are top notch.
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November 2023 by Enrique Rea
After initially ordering the tires and them not arriving on time, the tires made it to the store and the service was great and relatively fast. Tires made the ride better and quieter. May at the La Habra location informed me of everything, the warranty, what work was done, and any options that were available. Overall, a great experience.
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October 2023 by Deji Bracamontes
I had a fantastic experience during my recent visit to Pep Boys at 125 W Imperial Hwy, La Habra, CA 90631, for brake repairs on my 2012 Toyota Highlander on 09/27/2023.May and Bruce were absolutely outstanding in their professionalism and dedication. They went above and beyond to ensure that my brake issues were resolved efficiently and effectively. Their expertise and customer service exceeded my expectations. I'm truly grateful for their exceptional service and will definitely return for any future automotive needs.Thank you, May and Bruce, for your outstanding work!Albert
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October 2023 by Ryan Tea
Alex the manager took care of me very quickly. Staff was very nice and accolades. Great place to get your vehicle repaired overall!