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November 2023 by Adriana B.
I love this Sam's, or Sam's club overall. Why you ask?? Well because they have self check outs and also the app that makes it so much easier to just grab your items and go. If you haven't got the app go get it! Plus they have the sushi place inside the club and they have delicious fresh rolls. The employees are really nice and on top of it, helping you if you are looking for a certain item and also their returns are so quick, but there are huge lines at times, that's the only reason I didn't give it 5 stars but overall great store. oooh the deli I forgot to say they also work with the app, so you can just order ahead and the food is ready and also have items on the side so you can grab and pay
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November 2023 by John C.
If you are looking for a job that pays min wage or slightly above min wage and requires no work? Go apply at Sam's Club Cafe. I thought I was actually dealing with rocks. The best employee there was the old cashier lady. Look, I'm not trying to be a d*** but this place is just this bad - At least 3-4 employees will just walk around as if they are working. - Please don't order a whole pie because most likely that pie is going to sit in the box for at least 10-15 minutes until it gets called even though they can just call the order number once they put that box on top of their pizza display... but nope. They are going to make you wait or pretend that the order does not need to be called. - You would think that it's really hard to mess up making pizza when all you have to do is put the ingredients and put it thru the oven but .. YUP! You guessed it! They WILL FIND A WAY TO F IT UP! Please don't go unless you want to see the most incompetent workers.
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November 2023 by Gretchen C.
This is my favorite Sams to shop at. It has a large parking lot and lots of other stores in the center.
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October 2023 by Pia M.
So this rating is a combination of the store, gas station, but the biggest impact to it is due to the tire service. First: StoreThis is a great store to go grocery and gift shopping at. The employees are generally friendly and don't get in your face. If you need assistance, they assist well. Second: Gas StationPrices are good. Line management has gotten better. It gets backed up going through the Main Street/McDonald's entrance. Thankfully, they have employees there now directing some traffic. For example, my husband and I saw someone trying to cut in front of a line and one of the employees stopped them and told them to leave. Third: Tire CenterA while back I got a flat. My husband took it to get a patch early on a Tuesday. He was turned away for not having an appointment because it was too busy. We came back on a Saturday, 3rd in line to get a whole new set of tires. We were turned away again and told it's the busiest on Saturdays and we can just walk in during the week no problem. Obviously this is contradictory. I called customer service and they could not understand my frustration. I was getting transferred around and my complaint was never correctly noted or resolved. It is way faster and comparable to go to another local tire shop. This is my greatest grievance with Sam's Club La Habra. Other than that, I would recommend checking out the store and gas station.
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September 2023 by Val G.
So there really four reviews in one here. I go to the store of course but I would also review the gas station, the cafe and the tire shop as though they were separate items. That is not available now so here is my attempt. STORE: ***** Someone mentioned that they like Sam's more than Costco and I wasn't sure until the ability to Scan and Pay. I love that feature so when the wife or someone wants something, like alcohol, where you have to get in line I will only do it when there are no long lines. The products are great so no problems with that here. Oh, and I love that I can add my card to my Apple Wallet. GAS STATION: **** The lines are always shorter here and typically the same price as Costco but this location has no ability for long lines like Costco does so you don't typ get the long lines, when you do; drive away. Also, I have not figured out how to buy gas using the app.CAFE: *** This is a love hate relationship. I love the cafe and their offerings but it just seems that they never have enough staff and I think that makes them a little bitter or just not as friendly. Last week I was here and went to the cafe about 5 minutes to 7 PM and they had someone at the end of the line. I said, "its not 7" but she wasn't going to let me in. Next time you are here count how many people are working the cafe and then compare that to Costco, it will be about half. That's a management problem not a staff problem.TIRE SHOP: *** So I purchased my tires here in the past and a couple of months ago I purchased new tires [all 4] for my car. About two weeks ago I was in the IE and got a 2nd sensor reading that a tire was low. I didn't drive it all the way to La Habra where I purchased my tires and they were able to fix the problem; after a 3.1/2 hour wait. When I asked that store if they rotated the tires they said no to get an appointment for that. Damn I just waited 3.1/2 hours. But I did make an appointment for La Habra and took my car in. I was 1/2 hour early to my appointment because I was on the road and finished early. And then proceeded to wait 3 hours; yes 3 hours to get a rotation. The kid working the register was very apologetic when I went to check up after 2 hours and then again when I picked up my car. He was alone when I went at the 2 hour mark so there was nothing he could do. And there were two other clients trying to price tires so I knew he wasn't going to be touching my car for a while. Again, not a staff problem but a management problem.
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August 2023 by Yolanda G.
At sam's Club gas. And there is nobody here to direct the gas lines. It was all backed up from McDonald's to probably take a picture of this. The iother lanes were not full. Cars just seemed to toward the first lane Emplyee is just standing on their building
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July 2023 by Pee G.
I already love Sam's club better than Costco. Their food is good, the ambiance is just as wildBut a little less chaotic. Love their self check out lines. The only con is the food court. You can't pre order unless you're at the location. Via the app! But it's all good. I guess. Minus 1 star
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April 2023 by Eric (Ek)
The best of the best pharmacies, especially the Korean pharmacists, always thank you for giving good advice and explanations, and for being so kind.
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April 2023 by Eric “Kimpro” EK
The best of the best pharmacies, especially the Korean pharmacists, always thank you for giving good advice and explanations, and for being so kind.
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April 2023 by Eric EK
The best of the best pharmacies, especially the Korean pharmacists, always thank you for giving good advice and explanations, and for being so kind.
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March 2023 by Sandy B.
They have worked to make this a successful Sam's Club. It is for members only and offers a variety of food, household, optical, tire, pharmacy and gas. The prices are competitive. They have a fabulous scan and go option on their app to just scan your items and slide to pay. Then you can show your QR code proof at the exit - no waiting in line.
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March 2023 by Ufuoma Ovuakpocha
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January 2023 by Richard L.
Love Sam's ClubProsScan and go via the app so I never have to wait in line You can check if items are in stock, unlike CostcoPrice is the same in the app and in storeFood court offers more variety and combo pizzas Free drive up option for plus members Gas price is low and accepts scan and goThey have Korean style cut short ribs at a good price (not marinated)More restaurant supplies Convenient location ConsCustomer service line can get long and it's next to the entrance Membership increased by $5
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November 2022 by Eddie K.
these clowns will never get close to competing w costco... they have the same low iq walmart staff that have no logic or servicing skills... their battery center is incredibly inefficient... just shut down and rely on ur walmart revenues and leave the whole sale market already
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September 2022 by Chalee T.
This is my first pickup order ever since I found out they were changing the terms. I upgraded to the plus membership to avoid added charge for pickup and online ordering. I almost forgot that I did have a pickup scheduled for Friday evening as I was going south on Beach Blvd. The wait for the gas station bottle necks at the south driveway by McDonald's. Members save about $1.20 compared to the Chevron on the corner. So, the effect is apparent, the pickup area isn't as busy or it's not as busy on Friday night versus the weekend (Saturday and Sunday). The order came out fairly quickly as I only had 4 items ordered. You can get the 3 pound tubs of Greek gods honey vanilla Greek yogurt here. I also picked up a jug of gain fabric softener and fireworks scent beads for the laundry. Watch out for pedestrians as it was already dark outside.
