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February 2024 by Robert And Melissa G.
I wish I would have seen the reviews before I went to this location. Horrible service, horrible employee attitudes and hidden fees. There is only one employee on the premises so wait times are long. Avoid this location and go somewhere else!
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January 2024 by Chris O
Outstanding customer service, smooth pick up and drop off process, very helpful and attentive staff!
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December 2023 by Victor Espinoza
The staff is great and the process is quick.
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November 2023 by Laura Smith
Made a reservation for a 24hour rental and because I was 2 hours late to pick up they gave my rental away to someone who had no reservation. Alex and Steven were both rude. Alex said he had another truck he could rent me until 4pm (full 24 hr charge) but he "didn't trust me ". Wow that's great customer service. What's the point of making reservation and uhual taking your credit card?
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October 2023 by Ms Mad13
Lambert uhaul in la habra is one of the best locations for rentals well done with employees customer service
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August 2023 by Melissa Messrah
Dante was our go to guy twice when we rented a truck and a trailer within a week a part! Not only was he very professional, knowledgeable, helpful, engaging, patient, he went above & beyond w/ ea rental in some way & was fast! Thank you for making a difficult situation a little easier! Sincerely, Melissa
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July 2023 by Elijah Jimenez
Service was great was in and out within minutes for both drop off and pick up. Just keep up the good work.
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July 2023 by Vinh Trinh
The wait to pick up the rental was extremely slow. It took about an hour, despite the fact a reservation was made prior to arriving. The issue for the delay was due to the slow computer checkout. They had 3 computers and all three were not working well.The staff was extremely knowledgeable and helpful. They do have a large inventory.I don't think I would return unless the computer and its system improve.
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July 2023 by Dennis W.
I just want to to mention how tremendously helpful and professional the employees are that work here. Especially Amanda, who went out of her way to help me with a propane issue I was having with a special tank that I wouldn't have been able to swap out at any of the local stores. She saved the day for me and this wasn't the first time the staff went out of their way when my back was against the wall. Thank you Amanda and La Habra U-Haul!! You guys rock!!
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May 2023 by badrobot6
Price was not what you advertise and post. Not even close.Rented a van for two days OVER $160!Now I not only did it cut into my tent but the remainder of my unpaid balance is being sent to collections.I also had left the key inside accidentally and had to pay for a third party to open the door because roadside wanted to charge me $210 just to come out. Couldn't just bring the spare FOB and unlock it. Groceries were inside too. Administration fee, really? I was charged $107 from the beginning before I extended 1 more day without notice. This isn't a quiet matter. Won't even get into the brakes and the transmission. Made me feel foolish because out of gratitude and kindness I.H washed the van
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March 2023 by Terry Adamo-Bassist
This shady business added 3 charges to my bank card that were already paid wkith cash and have refused to refund the over $100 I'm being screwed out of. STEER CLEAR OF U-HAUL!
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March 2023 by Alisa H.
Service was fast and super easy. Have always gone to Home Depot for trailer rentals but NEVER again. I love the ease of this place. I don't remember the name of the young man who helped me but he was such a delight. He was kind and so helpful. I picked up the trailer Thursday March 9th at 10am. Contract #78882743
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February 2023 by Ken G.
I've been here twice now a week apart there is no one in the store front and the propane is still broken
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January 2023 by Eugene P.
Scam Artists in place... Basically we rented a small 10' truck for couple pieces of furniture. The rules of return were clear: 1. 45miles 2. Fill up the tankOur total trip was around ~ 40-41 miles and we did fill up the tank right at the return location in front of the person accepting the return.Why do we see $50 change on card ???
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January 2023 by Jose Angel Vargas
Great customer service and always help you out when needed. Using the app to pre check in online and do after drop offs is a great new feature that saves you time. Staff is very friendly and hard working, appreciate the proximity of the location!
