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March 2024 by Kimberly Merino
Had a horrible experience they had a promo for $25 cut with blow dry and they charged me $75
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January 2024 by Anthony White
This place is a toy store for women, killer selection, if you need anything in beauty makeup, perfume, hair color...etc, etc...you name it, they got itFast and friendly staff, even when it was super busy, they have many check out clerks, ?
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December 2023 by jorge gonzalez
Very clean and organized. The staff was nice and helped me find what I needed.
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November 2023 by Shontel Corona
The store is clean and new… but the staff really are lacking in customer service. I picked up orders two days in a row, and I was not acknowledged by anybody at the register for minutes BOTH times even though I was the only one waiting. I had to walk over and ask someone else for my pick up order and it took them forever to get it to me. It would’ve been faster for me just to buy it in store. It was a big waste of time to purchase online and took away the whole convenience of it all. Also, drive up was not an option. It doesn’t take much effort to acknowledge a customer and say, “I’ll be right with you” or to explain that they don’t know the system yet.
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November 2023 by Diana Halsey
Every time I come here I regret it. I usually only do returns here. I refuse to do business here. The sales people are always huddled together talking. When you ask for help they look at you with attitude, because you interrupted their conversation. They are rude, and there is only cashier. Yesterday I was there and the line was long and only one cashier. There was a girl behind the counter on here phone. I ask if she could help, she said she can’t ring right now. But then rang up an employee who didn’t wanna wait in the long line.
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October 2023 by Yvette Agosto
One thing that really upsets me is this store Never answers there phone!!!! Looking for new Elf products, Well you need to drive there and then the product isn't in yet!!! Thus happens all the time!!!
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August 2023 by Fish
Had a good experience here. They helped me find what I was looking for even though I wasn't sure of the name. We figured it out and they had it in stock. Thanks for being helpful and friendly.
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July 2023 by Lisa C.
Customers who were shopping in store parked in the pick up only spaces. So couldn't have the convenience of curbside pick up.
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June 2023 by Tammy Lynn Heacock
Store has plenty of variety of brands in stock and helpful staff. Go on your birthday for a free gift.
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May 2023 by John Salazar
Is it really necessary to ask 5 different times for phone number or email? I said no thanks just the items.At the end I was asked if i knew someone with a phone number for rewards. Why was my first refusal not enough? The customer next to me gave his number for my transaction. Management ought to have less strict metrics so the cashier's don't have to continue asking when the customer declines.
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May 2023 by Fernando Vega
Every time I come here, I get my hair bleached with Katherine. I ask for a balayage because I like to color my hair after with purple or blue and I want it to have that fading effect. Not only does she get the job done, but she checks on your hair every so often to make sure it still has integrity and to see how much we can lift without compromising the hair shaft. She really puts me at ease sitting in her chair and if I have any questions she gives me a lil’ hair education. I used to cut my hair myself too but recently decided to just go to a stylist. I went to a different salon since I wasn’t doing a color service and only wanted a trim. Didn’t like the haircut I got but she did look at my hair and say, “wow whoever did this balayage did it really well.” So anyways next time I went for my bleach balayage with Katherine I asked her for a trim to fix what the last person did and I have never been happier with a haircut.
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February 2023 by Erika Rodriguez
Went to Ulta in La Habra and Katherine helped me today. I love coming to her because she ALWAYS delivers. She is very knowledgeable when it comes to hair care and colors. I LOVE the fact that when I show her a picture of what I'd like, she goes above and beyond to match and even gives it her own Lil flare and ends up looking better than expected. Katherine truly shows her interest in your vision of what you want your hair to be and love that she is totally upfront and honest. It truly shows that hair care is her passion and it shows in her work. Will definitely be recommending her to my family and friends, I Even got compliments from people before I left the store! Give her a try, you'll be glad you did!
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January 2023 by Brian & Claudia Guerrero
Outstanding Service, goes above and beyond to insure that my hair looks fabulous!!! I’ve been getting my hair done by Katharine for over two years she is a professional that explains in detail the process/procedure. She always has her clients best interest in mind. Thank you Katherine for making my hair look good every time!!!
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January 2023 by Kim Arens
I always come to Kathy she always gets my blonde on point! She does really great hair treatments and cuts my hair beautifully. Highly recommend coming to see her.
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January 2023 by Mark Hunter
This is a review on behalf of my girlfriend - she visited Ulta recently and was taken in by Katherine. She came back home so happy with her hair. The confidence in her was evident. Needless to say, many selfies were taken for the next few days. As her boyfriend, I couldn't have been happier to see her satisfied with her hair for once. Not only that, I was floored with how her hair had transformed. Katherine was very attentive to her hair and her team also were helpful with assisting Katherine with the service. She received a total blonde service and Olaplex treatment. As a side note, she found Katherine completely endearing so her whole experience at this Ulta was great.My girlfriend has found her stylist and will definitely be making future appointments with Katherine!
