CVS at Grossmont is highly praised for its friendly and helpful customer service. Customers appreciate staff members who go out of their way to assist without needing to be asked, including helping with self-checkout issues and providing detailed immunization information. Employees like Destiny are noted for their pleasant, efficient, and knowledgeable assistance, often going beyond expectations to ensure customers find what they need and get the best prices. The store environment appears positive, with staff seeming to enjoy their work, which enhances the overall experience. The pharmacy section is regarded as the best in the area, offering a good selection of salon shampoos, conditioners, and hard-to-find items like Pinuad Clubman aftershave. Customers also value the store’s orderliness and the availability of mail coupons and store discounts. The manager’s patience and helpfulness during busy times received special mention for helping customers save money and providing excellent service. Overall, CVS at Grossmont Center provides a friendly, helpful, and well-organized shopping experience with staff dedicated to customer satisfaction.
