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“I’d like to specifically recognize Mr. Daniel Roth.
As an agency principal working with Covered California, I offer Sharp Health Plan to my clients. While Sharp has made meaningful improvements to its broker portal, there are still some technological limitations that make it difficult to provide a fully seamless, start-to-finish service experience. For example, the inability to select a primary care physician during enrollment- both on CoveredCA and within the broker portal- creates additional steps for both agents and members.
As an agency, we pride ourselves on being full-service and guiding our clients through every part of the process. Gaps like these can make that more challenging.
This is where Daniel has made a noticeable difference. He has been responsive, efficient, and professional. Whenever I need clarity or support, Daniel is someone I can rely on. His support helps bridge those operational gaps and allows me to better serve my clients with confidence.
Based on my experience, Daniel is a key reason I feel confident continuing to offer Sharp Health Plan. His professionalism and reliability make a real impact.
Thank you, Daniel.”
“I have been with Denise Laughery Insurance Services for over 10 years. The amount of professionalism and the ability to get things done is extremely outstanding. Highly recommended.”
“I am very pleased with the quality of service they provide. They take the time to help me understand everything and are very professional and made the process very easy.”
“I had a billing issue, and I was pleasantly surprised by how efficiently Care First Healthplan resolved it. Their billing department was proactive, and the matter was resolved promptly, with no additional stress on my end.”
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“Katia Montanez has always been very helpful and plesant to talk with. I'm so lucky to have found an agent who takes the time to sort through all the changes in the insurance agency. Thank you Katia!”