“Andrea at the customer service desk was amazing, very kind and accommodating. Phenomenal customer service, she just has great energy! In general people here are always kind, but she just goes beyond!”
“Went in on a Sunday. Warehouse was busy but was able to get everything i needed with ease. Check out was fast and easy and was able to pick up everything in less than 30 min.”
“This store generally speaking is the store to go to because it’s seems not to be as busy, but the store is also geared towards businesses so if you think Costco has large sizes, this one sometimes has even larger package sizes. Sometimes there’s a little bit of a weight in areas because it’s a smaller store, but I actually like it.
And one of the managers was super cool today and helped me out to get my reward bucks. He had to run around to do some things to help the clerk, but really cool people.”
10AM - 8:30PM
2345 Fenton Pkwy, San Diego
Warehouses
“Regarding Costco Mission Valley California Warehouse # 488
I have the privelege of being both a Costco loyal member, and a Vendor having served as Brand Ambassador for Honey Smoked Fish Company (HSFC) in Costco warehouses around the nation. I feel that I am very qualifed to give warehouse # 488 a 5☆ rating, 6 ☆s if that was possible.
I recently worked in this warehouse for 3 days from before opening, until after closing. The Costco & CDS (Sample Sales Advisors) deserve impeccable praise for their hard work and dedication, no doubt. Before the doors open through the night, until opening, they work feverishly to make sure that the store is spotless and very accommodating for its members, some 5000 - 6000+ a day. This is not an easy job. Let's be honest, the majority of members are kind. But some (a few) and their kids can be quite inconsiderate. Nonetheless, this store's personnel work diligently on forklifts (women included) with blooms, mops, superior merchandising, and high quality food-safe samples to please all members.
Members are given the benefit of the doubt on returns and alleged member services issues, even when it appears some may not deserve it.
When the store is closed, they play their music genre of choice and work in harmony to please their members. Having visited and worked in many Costco locations, I find this team most outstanding. They do this leaving with aching backs, feet, and tired, but glady return to repeat this rigorous circle the next day.
Warehouse # 488 deserves 6 ☆'s for its team's dedication to satisfying its members, even with current cooler repairs, renovation, and re- merchandising putting additional stress on everyone.
Give them 'their flowers' they deserve it.
Notable personnel to mention
• The CDS team, led by Event Manager Javier and assisted by Manager Jay, CDS Sales Advisors, Supervisors, and Breakers for their exceptional performance: Gabriele, Ana, Marianna, Leiko, Rosemary, Sophia, Juana, Blanca, Carrie, Eman, and anyone I may have overlooked.
• The warehouse Management Team, Jessie, Adam, Brian, Gary, and Zack
• The receiving team and floor staff Nathan, David, and others.
HSFC sold out most of its products at warehouse # 488, and members were excited to be there.
That's all because of warehouse # 488's superior team.”
10AM - 8:30PM
895 E H St, Chula Vista
Warehouses
“I went to the Costco to return a set of chairs that I purchased online. The chairs were so large that they had to be placed on the top of my forerunner. I had no idea how it was gonna take the chairs down when I got there. I got double lucky. A parking spot opened up right adjacent to where the carts were located. There was a flat cart that was large enough for me to be able to put the chairs onto it. The last great thing was that there was a shopping cart attendant at the location where I parked and was willing to help me get it off my car. I can’t tell you how thankful I was with my experience. The return process was very easy and I did not need to have my receipt present.
The one other thing that was really nice was that the line was very quick moving and it didn’t take very long to get my return completed
Tsegai was the best help I could have asked for!”
“This Costco does a great job of serving the local community by offering some ethnic foods not found at most Costco locations. Gas is more often than not the cheapest of the surrounding area Costco stores (unless you want to make a trip to Santee). Pharmacy is staffed by friendly and helpful techs who serve their customers like patients, with care and kindness.”
“On dock crew is fast but according to strict appointment. They are too busy but fast unloading. Tight facility no overnight parking. You will be lucky if you got street parking.”
“We love the little warehouse. Reliable location with great people in the office. They look out for people they don’t recognize to make sure things are secure.
Highly recommended”