O'Reilly Auto Parts Store #3607 in La Puente, California, offers a wide range of parts, tools, and accessories for vehicle repair and maintenance. The store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light diagnostics. They also resurface brake rotors and drums, and have a free Loaner Tool program for specialty tools with a refundable deposit. Customers appreciate the friendly and knowledgeable staff, with employees like Robert and Cesar receiving praise for their excellent customer service and expertise. Despite occasional busy times, staff members make efforts to assist customers promptly. While some customers found that not all parts were always available, they appreciated the store's effort to inform them when items could be ready. Overall, the La Puente location is known for its helpful employees and the ability to find necessary parts easily, making it a reliable choice for car repairs and maintenance needs. With over 6,000 stores nationwide, O'Reilly Auto Parts is a convenient option for vehicle owners.
Excellent service, fast attention and I consider it quite professional, now I think that not all stores have qualified personnel, or with extensive experience, I say this because on one occasion when I was in a store the person did not tie or untie, perhaps he was new and did not have a lot of experience
February 2024
The employee that helped me was very nice and helpful.Unfortunately they didn't have all the parts I needed.He informed me they could have what I need by 4 pm.I wanted to get the project done and finished by then so I had to get some items there and the rest at a local competitor.
February 2024
Went in to get a part and Robert was not only knowledgeable on what part I needed but also helped me install it right away. He was super friendly and has great customer service. Good job to management on having a wonderful, super intelligent and excellent employee. If you ever need a specialist he is your guy!!
