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“I had a package that got stuck in a mail loop with another location, and I managed to reach Raphael at the La Quinta, CA 92253 location by phone. He could have easily turned me away, made an excuse, or just brushed me off—but he didn’t. This package was important to me, and despite what was clearly a busy and chaotic day, Raphael took the time to genuinely help. He tracked down the looping package, and now it’s finally on its way home. In a world that often feels overwhelming, that simple act of kindness meant everything. I was going to call him back to say thank you, but he sounded so busy that I didn’t want to take up more of his time. I can’t imagine how demanding his job must be, but I hope this message makes its way to someone who can recognize the great work he’s doing. Raphael truly deserves a raise—or at the very least, some real recognition.
Thank you so much, Raphael!”
9AM - 1PM
44100 Jefferson St D403, Indio
Post Offices
“What a fabulous group of people! Everyone is always friendly and very helpful. Never a long wait and if you do have to wait there is always something fun to look at. Nothing better than a family business helping out other small businesses! Will use them ever time I have to mail anything out for mine! Thank you!”
“This post office has been here for many years now. Conveniently located and the clerks are great! If you're a regular, they treat you like family. A while back they said they might be moving, which made me sad. Hopefully they stay!”
“I want to thank Candace for her outstanding assistance with my new passport application. She was incredibly helpful, knowledgeable, and made the entire process smooth, fast, and stress-free. Her professionalism and friendly attitude really stood out. I truly appreciate her support and efficiency.”
“Our community mail
Box was broken into line was long but the people upfront did move the line quickly for it to be taken care of. I think community reinforcement needs to do better at handing these broken boxes. Interesting how people in line were complaining it’s the post office fault when there HOAS should do a better job at protecting their mail not the post offices job to walk any mail to door . What they should do is hound their HOAs and police departments.”
“Staff here is so friendly. If you are a frequent customer they will absolutely remember your name. The line can get long, but they do a great job keeping things moving during busy times.”
“After having my apointment for my passport cancelled at another location and then another location unable to fit me in the people at Coachella really helped. They have the correct people working with the public and I am extremely grateful I traveled out to them.”
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“Extremely friendly and knowledgeable staff albeit one Ee probably on the verge of retirement or transfer, no judgement for her.Extremely short lines.No problems whatsoever. Best kept secret in the village.Yeah, bring your own wrapping supplies?”