Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics is a medical laboratory service that has received mixed reviews from its customers. While some have had positive experiences, others have encountered issues with the service. The reviews mention that the self-check-in process is straightforward, and the lab technicians, such as Kimberly and Julissa, are praised for their gentle and thorough approach. Kimberly was commended for ensuring that the tests were captured correctly, and Julissa was noted for her ability to draw blood without leaving a bruise. However, some customers have encountered frustrations with the availability of walk-in services, as one reviewer mentioned that the location they visited only accepted appointments, despite the signage indicating that walk-ins were welcome. Another reviewer noted that the facility they visited was often empty, which was surprising compared to their experiences at other Quest Diagnostics locations. Notably, one reviewer highlighted the exceptional service provided by Elias Gutierrez, a male nurse who was working alone at the clinic. Despite the rude behavior of some customers, Elias was praised for his ability to assist everyone and was described as the "best worker ever." Overall, the reviews of Quest Diagnostics suggest a mixed experience, with some customers praising the service and others expressing frustration with the availability of walk-in services and the staffing levels at certain locations.

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1. La Quinta, California