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“It was the only place that had a size 49 that I was looking for. It was scheduled to ship, and Bobby was such a great man of going into detail of how it'll be packed and so on. I ended up driving there from Sacramento, and it's worth the drive because I got to meet some awesomeness team. I did spend a lot of money (wallet got more aero), but there were plenty of people coming in for small items (Less expensive), and they got the same treatment, which shows their character, they care about their customers. It's definitely a place I'll shop again. My only complaint is that I bought a new bike and I wish I had received a free water bottle with their logo to represent. Thanks, Bobby.”
“If you're in the market to purchase a Super73 this is the place to go. Hands down the best customer service and best place to go in the area. Johnny went above and beyond making sure our son received his new Super73 for his birthday by opening up for us on a day the shop was closed. I look forward to possibly getting my own e-bike one day and getting it from them. Great Father and son business! Thanks again for making our sons birthday the best yet!”
“The man at Watsonville Cyclery is super nice and answered all my odd questions. I got the best bike from there. I'm almost 6 feet tall so this frame and tires are perfect.”
“Shawn was incredible. I came in for an inner tube for me son’s unicycle and spent a few minutes talking with Shawn about the various mountain bikes and what might be best for me and my budget / riding experience.He supported with 2 test rides (even set my son up for a bike even though he’s not in the market), answered all of my questions, hooked me up with a helmet of my choice, upgraded pedals and a starter kit for roadside repairs.The bike comes with a lifetime service package, and he even offered to coach me up on routine maintenance that I may not be privy to (been riding for years, but have been borrowing, so I have some things to learn).Highly recommend this shop!”
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“I cannot describe how happy I am with the repair! Looks better then the rest of the bike. They confirmed with me that it will look slightly different. Thank you for great customer experience!”