CVS is a pharmacy that generally receives positive reviews for its helpful and kind staff, despite some challenges with its overall systems and operations. Many customers praise the store's employees, particularly the pharmacists, for their professionalism, patience, and willingness to go the extra mile to assist customers. One reviewer, a doctor, had an excellent experience with a pharmacist who promptly responded to a prescription request and provided exceptional service. Another customer highlighted a checkout clerk who was extremely helpful, thorough, and made sure the customer understood the savings they were receiving. However, the reviews also indicate some recurring issues with CVS's operations. Customers have experienced problems with prescription synchronization, incorrect store hours, and delays in filling orders, which they attribute to larger systemic problems within the company rather than the individual store staff. One reviewer expressed frustration with feeling profiled by an employee due to their appearance. Overall, the reviews suggest that while CVS may face some organizational challenges, the staff at individual locations strive to provide a positive customer experience, with several reviewers highlighting the exceptional service and care they received from specific employees.
CVS is recognized as a commendable pharmacy, distinguished by its cleanliness, efficiency, and excellent customer service.
April 2026
Have to give credit where credit is due. Left a voice message for the pharmacy asking for a quick order fill because I was out, and they had it ready within 25 minutes. Pretty amazing especially considering how busy they are. The pharmacy is staffed with good, hardworking people that still care about the customer.
December 2025
I was helped by an amazing woman -Tejal-at CVS today with a photo book. Despite the huge holiday rush everyone on staff was managing she got my order done in time for a flight and it looked great. She really went above and beyond. So grateful for her dedication and care.
