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“Carstar is the #1 auto body shop in OC. They repaired my Tesla Model S by fixing a quarter panel and rear bumper. From the time of stepping into the shop, facilitation of car rental, repair and completion of service, it was a 5 star service all the way. Highly recommend this shop to anyone looking for high quality and excellent customer service.”
“Great service and quality of work. I had the bumper repaired on my Audi and am very happy with my experience and the repair. I got regular updates and the car was finished on time. It looks perfect, like new again. Highly recommend them!”
7AM - 5:30PM
32801 Calle Perfecto, San Juan Capistrano
Towing
“Damien & the team at EXCEL did a great job on my truck. I had some corrosion issues and they methodically fixed the damaged & restored the truck to look like it was brand new from the factory. Damien always answered the phone and provided great communication throughout the process. I would highly recommend them.”
“Talked with Greg about trailers sizes and towing capacities very knowledgeable. Super nice guy would definitely recommend using his services to any and all my friends. Thanks, Greg.”
7AM - 6PM
27220 La Paz Rd J, Mission Viejo
Towing
“Very lovely people
I always go with my son Enzo to service our alfa romeo and the van. My wife has taken them both mini coopers and we never had an issue with any of their work, the opposite, they're very attentive and the price is veeery fair compared with others. I'll keep doing business with them. We also took a car for inspection and they pointed out some things, even in my last oil change they pointed out some things that needed to take care of. All in all they're very attentive and love their attitude, availability and pricing. Always there for me and honest, so I'll keep taking my fleet to them.”
“Had battery issue. Called AAA, Jr. showed up. Very professional and knowledgeable. Friendly banters and quick to replaced my 6 yr old battery. Super pleased with this company. Would recommend.”
“I was at Aliso Beach with my two boys (7 and 4 yrs.) in Laguna Beach today. We turned off the car for a few minutes but when I went to go turn on the car, I heard a clicking sound, and knew it was the battery!I called AAA and they immediately sent Cristian to service my vehicle. He got there in10 minutes and was so polite, thorough, and kind. He told me my battery was dead and wouldn't hold a charge. He asked me what I wanted to do and I told him to replace it. He immediately drove back to his garage in the Canyon to get a new battery for my car. It can be a little iffy being at a beach when it's pitch black outside, but the boys and I felt safe and comfortable because he started my car so we could stay warm until he came back. He was back in 20/25 minutes. The entire experience was 5-star because of Cristian and his professionalism!!!”
“After calling AAA not having my jack, we needed a punctured tire to be replaced with the spare, so that we could get it to a tire shop and replace the tire.They were there within minutes and Miguel was fantastic. Instead of replacing the tire he offered to patch it and did it very quickly saving us time and money. Miguel was personable and very informative. Couldn’t have asked for a better experience.”
9:00 AM - 5:00 PM
23151 Orange Ave, Lake Forest
Towing
“Raymond responded to my AAA call for a tow. Not only did he arrive right on time he was very nice and pleasant and professional! I was about to pay probably 500 dollars to get my vehicle towed to the shop to fix the problem, but Raymond took the time to look at the problem and diagnosis the issue AND FIXED IT ON THE SPOT! I am so grateful that there are still honest people in the world today! Such a nice person! THANK YOU AGAIN RAYMOND!”
“I called AAA and Aliso Viejo Towing came within 15 min with tow truck.Jacob was the driver they sent and he was so very nice, clean, knew exactly what to do.Before towing he checked the battery and starter and found it to be the starter.He was very efficient in loading the car and a very personable young man. Thank you.”
“Insurance paid, auto body shop scheduled pick up. I did have to communicate with the office, and she was super friendly and accommodating. The driver was on time and very efficient. No complaints.”
Open 24 hours
33012 Calle Perfecto, San Juan Capistrano
Towing
“I wish I remembered the drivers name, but he arrived very quickly after calling AAA today and quickly put my spare on (5/15 San Clemente @3:30). He was very helpful and kind - Amazing customer service! What could have been a major ordeal, was only a minor set back and Just wanted to say Thank you, Thank you!!!Service: Tire change”
“I was visiting a friend out in Fountain Valley for the New Year and my rental car got a flat tire early in the morning. I called Fountain Valley Towing & Wrecker and they showed up so quickly and got us back on the road so we could make it home safely. I am very fortunate that they offered services at that time of day, and that they were prompt in their response time.Services: Car towing”
“Speedy, reasonable and friendly staff,What else you expecting from a tire shop, especially Sunday afternoon. They could’ve charged me $100ss but even cheaper than big guys.”
“My van blew the radiator while I was driving. I had no choice but to park it in a lot where the business there had moved. That business called Earls to have me towed. When I called them, Sarah answered the phone. She was extremely nice. She asked if there was something wrong with the van and offered their services to fix the issue. Then she gave me a discount on having my van towed because I am a vet. The mechanic Terry called me once he looked at it to give me the estimate and a timeline. The work was done both in time and within the estimate. Labor charges are in line with other mechanics in the ILM area. I will use Earls again and I recommend them. I have read the other reviews and people must remember they are called to provide a service. I understand having your vehicle towed unexpectedly is a big cost, but from my experience with them, if you treat them nicely and with respect, you will get treated that way in return.”
9:00 AM - 5:00 PM
2607 Blascos, Mission Viejo
Towing
“The circumstances behind my towing were less than fortunate, but I was happy with this company for towing my car without damaging it PLUS they were accommodating when it came to picking up my car. Staff were polite. I can't comment on price because it was an "involuntary" tow but, considering the situation, they provided a decent service.”
Open 24 hours
23642 Via Fabricante, Mission Viejo
Towing
“Well I'd like to first thank the outstanding young gentlemen who went out of his way to get my car out of the road and safely back to my mechanic. I was absoutley astounded by the generosity of these folks here at the tow yard and there couth they showed towards me as a customer. I can't imagine a place to have better towed my car . Thanks I-Tow”
“I just wanted to extend a huge thanks to the team working in the office this morning. My mother and I visited on 8/10/24 at 10:30 AM, and both Jose and Anthony provided us with exceptional customer service. We’ve never had our cars towed before, and they were patient and helpful in explaining the entire process. Despite the stress that often comes with their line of work, they maintained positive attitudes and made our experience as smooth as possible. While I hope I never need to visit the facility again, I wouldn’t mind returning due to the excellent service we received. Thank you again!”
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“Superb service all done over the phone.
Taylor was great let us know when the tow would be there and communicated the drop off flawlessly.
Awesome company moved a forklift and scissor lift for us.”