The UPS Store #5165in Laguna Hills offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. The locally owned and operated store is known for its friendly and helpful staff, who are efficient in processing transactions. Customers have praised the young man at the counter for his polite and courteous demeanor, as well as Kaitlyn for her patience and resourcefulness in assisting with a label issue. The owner and the entire staff are described as nice, helpful, and hardworking, providing excellent customer service. Customers particularly appreciate the variety of ages among the employees and their eagerness to assist. The UPS Store #5165 is a go-to destination for shipping needs, including Amazon returns, and is highly recommended by its satisfied customers.
Always great customer service and extremely helpful. This store has a very good team
May 2026
We used the UPS store for notary services when our bank couldn't accommodate us. Andre (Andy) was amazing: efficient, knowledgeable and quick. He had us in and out in a jiffy and accommodated my disabled relative at a lower counter without having to request it. Super service, clean, well-lit store. Highly recommend!
October 2025
I left my cellphone at this store and the guy who works there gave me back my phone and so kind and friendly and so helped me to send my boxes
