9:30AM - 5:30PM
11022 Olinda St, Sun Valley
Self Storage
“Luis is the man, since we got our space online we had to head to the office to double check our rental. He was fast to the point and helpful. Would recommend him too anyone trying to rent in Trojan storage of sun valley”
“Thanks to patty . and staff .patty is always helpful and understanding and they all go out of there way to make you feel at home.they have a great staff and best prices in Chatsworth”
“I was in need of a storage unit and Veronica here at public storage made it extremely easy in under 10 min. Gave me a tour of what they had available and boom… I walked out with a great storage unit at a reasonable price!”
“Michelle.. very informative and patient in her job .. Excellent ! ! Michelle and Tony!! I have the right person and my good experience inPublic Storage at 15145 Roscoe Blvd. Panorama City.”
“Very professional Very Clean. Security is there top priority. Manager on top of everything . Left my door open by mistake. The manager called to let me know. Whew!! He saved my day. Thank You”
“I have used many storage facilities over the years and have had many poor experiences. This Extra Space location is truly one of the best storage facilities I have used. Manager Tom is fantastic --- from helping find the correct size unit, answering my stupid questions, making sure the facility is clean - and always being so pleasant! In an era that does not value customer service, it is wonderful to find a business that places a premium on happy customers.”
“Tania is awesome, she helps and answers questions very clearly to where I have all my questions answered. She is well knowleged of what the company has to offer for us clients. Thank you Tania.”
“Rose for president!! No i'm only kidding. Every time I'm at the facility I catch Rose cleaning the property. She's a very hard worker with a very friendly outgoing personality and always wears a smile.”
“Friendly & professional staff.
Roxanne is a great supervisor and Kevin is another great guy that helped me with the new unit.
Thank you.
Arman”
“It was fast and very accommodating.information was given in understandable manner.she always smile and even help me to put the app on my phone.give her excellent.grade”
“Hi we have worked directly with Jarod in Studio City and he has delivered AMAZING and helpful customer service! The units are kept VERY clean, and working with him has been professional + a pleasure!!”
“Vivian went above and beyond getting my parents set up with their new storage unit with so many storage units in the area we shopped around but the customer service and pricing here was far superior.”
“I had an issue with billing however they were able to resolve it immediately. I spoke with Kevin at the property and he was able to help and walk me through the public storage app to manage my account and went above and beyond to assist me. And very kind.”
“I was helped today by an associate named Paul and he was very quick and professional. My issue was solved almost in an instant. Thanks so much to Paul for his great support service!”
“When we called extra space, we spoke to Justin, he help me with getting a space, and told us the next steps. Upon arriving to extra space on Foothill and Vaughn St, we were greeted by Edwin. He walked us to where the space was, answered all our questions, that we had. The storage area was very clean , and smelling very nice. We didn't get this much courteous at Van Nuys.(2) Once again, the staff is wonderful. Rubia help me again. I will definitely tell others. About the storage and how their clean. And they're there to help us, so thank you to all the staff.”
“I just rented a storage unit for a temporary move, and Ryan was awesome to work with. He was super kind, explained everything clearly, and made the whole process really easy. Definitely appreciated his help and great customer service!”
“Big shout out to Edna she is the sweetest. Very well informed and always has time to answer all my questions. It be help with my rent or anything else I need gracias mija your the best”
“I had a great experience with Celine. I have been worried about getting another storage unit after my previous one from another place was broken into. She put me at ease and made me feel positive about getting my new unit. And I trust that my stuff is safe here.”
“Inside Moves Relocation Services
Ted, Robert and the whole inside moves team were INCREDIBLE. They made our move feel like a breeeze. From the very get go ted ( the owner) was involved in organizing and project managing our move. Leading up to the move he explained exactly what to expect, the timeline, and how we should prepare. Several days before the move Ted called to check in with us and reconfirm. The day of the move the crew showed up perfectly on time and were extremely communicative. They took great care to make sure things were packed and labeled and organized. The day of the move went smooth and they even helped us configure our new home. Overall I could not be more pleased and will recommend them to any and everyone I know.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at this Public Storage location thanks to David. He was extremely helpful, professional, and patient in answering all my questions. He took the time to explain everything clearly, walked me through the process, and made sure I got the right unit for my needs. It’s rare to find someone who genuinely cares about customer service, but David definitely goes above and beyond. Highly recommend this location because of him!”
“Janet was very helpful in assisting me today and every other time that I have needed help or information she is always quick to respond and has excellent customer service skills.”
“Extra space storage 10/10 experience. I had 4 units at the van nuys location. All the staff was super helpful and friendly. Alegandra P. made my close out experience super easy. Would definitely recommend getting your storage here.”
“I got a storage unit about four weeks ago by a gentleman named John. The promotion was two months half off. I receive an invoice for the following month four weeks exactly saying that I am paying full price.
I contacted the Rinaldi location. I was in conversation with a gentleman name Andre I would like to say, even for the minor inconvenience. He was very professional, and he helped a lot and was Super patient.
I do believe John was from a different location, so I’m pretty sure circumstances and systems were completely different nonetheless The gentleman name Andre took his time to help me and I really appreciate it regarding the first incident. I would give it a good two out of five with the minor inconvenience being fixed. I’ll give it a five out of five.”
“Worked with Bryan at the Tarzana location, and what a life saver! Calm, cool, and collected when I was having a hard time. Helped me out immensely - for two days! Appreciate him and recommend anyone going there to ask for Bryan.”
“I had an amazing experience at this Store Quest location. The employee Andrew got me set up quick and easily, no hassle and the property was very clean and organized. 5/5 would recommend!”
“I now live out of state and so was dreading having to update my information for my storage unit. Rosa made the entire process not only easy but fun with her customer service first attitude and cheery demeanor. I’ve been with Extra Space for 11 years and highly recommend them.”
“Jose is not only a professional member, but also has a strong customer service ethic. I've dealt with him on several occasions, and he's always willing to help customers, taking into account both the interests of his company and the customer. Whenever you call, ask for him. 100% satisfied with his service and kindness. Sincerely, Cayetano Alberto”
“Agustin and Juliana were very helpful in answering all of my questions. Friendly staff and great attitude goes a long way.
Thank you for the one of a kind customer service.”
“I had such a great experience at this Public Storage thanks to Ty! She was so helpful, patient, and really took the time to answer all my questions. Ty made the whole process quick and stress-free, and you can tell she genuinely cares about her customers. She went above and beyond to make sure I was comfortable with my unit and knew how everything worked. If you’re looking for storage, ask for Ty — she’ll take great care of you!”
“Worked again with Walter at Extra space storage van nuys & he was extremely helpful and provided excellent service. We have had 4 storage spaces with extra space van nuys on Woodley Ave between me & my sister's and never had any problems. Always was clean and had great security measures. Not once did we ever encounter any problems. Excellent customer service .. facility well taken care of and clean.”