AutoZone Auto Parts in Lake Elsinore, CA is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have had mixed experiences, with some praising the helpful and friendly staff, and others expressing frustration with past visits. Ruben E. was described as wonderful, helping a customer find the right tire covers and showing them how to change them in the future. Raymond Cordova also went above and beyond to assist a customer with their oil, patiently explaining the process. Another customer was pleased with Raymond's help in replacing their key battery, calling him friendly, helpful, and informative. However, one customer found that someone had opened the additional parts in their wiper purchase, though the wipers themselves were new and in working condition. Another customer, who usually had unpleasant experiences at this AutoZone, was pleasantly surprised by the management staff, particularly a person named Jay, who was knowledgeable, capable, and helpful in resolving their issue with an RV. Overall, the reviews suggest that the staff at this AutoZone location can provide excellent customer service, but the experience may vary depending on the individual employee assisting the customer.
Carlos v went above and beyond to help me fix my light and fasteners with zip ties
September 2025
645 pm September 19th, just went in with a couple questions and they actually were able to help guide into what I needed to figure out. That you guys. I really appreciate you
July 2025
McKenna and Nicole went out of their way to make sure I got everything I needed for my Honda Accord. They tested my battery. They diagnosed it bad and even let me borrow tools to replace it all with sharp, outstanding service and friendly smile.
