AutoZone Auto Parts in Lake Elsinore, CA is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have had mixed experiences, with some praising the helpful and friendly staff, and others expressing frustration with past visits. Ruben E. was described as wonderful, helping a customer find the right tire covers and showing them how to change them in the future. Raymond Cordova also went above and beyond to assist a customer with their oil, patiently explaining the process. Another customer was pleased with Raymond's help in replacing their key battery, calling him friendly, helpful, and informative. However, one customer found that someone had opened the additional parts in their wiper purchase, though the wipers themselves were new and in working condition. Another customer, who usually had unpleasant experiences at this AutoZone, was pleasantly surprised by the management staff, particularly a person named Jay, who was knowledgeable, capable, and helpful in resolving their issue with an RV. Overall, the reviews suggest that the staff at this AutoZone location can provide excellent customer service, but the experience may vary depending on the individual employee assisting the customer.
I THANK YOU SO MUCH BRANDON C. AND HIS CREW MEMBER I APPRECIATE THE EXCELLENT SERVICE KINDNESS EQUALITY TRANSPARENCY
June 2024
I've never had a bad experience here. Some people working might have had a salty day a few times. Other than that I've always gotten what I went there for. Or at least got a good answer.
June 2024
Nice auto zone. Friendly staff. Plenty of parking. Easy to find what I was looking for.
