AutoZone Auto Parts in Lake Elsinore, CA is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have had mixed experiences, with some praising the helpful and friendly staff, and others expressing frustration with past visits. Ruben E. was described as wonderful, helping a customer find the right tire covers and showing them how to change them in the future. Raymond Cordova also went above and beyond to assist a customer with their oil, patiently explaining the process. Another customer was pleased with Raymond's help in replacing their key battery, calling him friendly, helpful, and informative. However, one customer found that someone had opened the additional parts in their wiper purchase, though the wipers themselves were new and in working condition. Another customer, who usually had unpleasant experiences at this AutoZone, was pleasantly surprised by the management staff, particularly a person named Jay, who was knowledgeable, capable, and helpful in resolving their issue with an RV. Overall, the reviews suggest that the staff at this AutoZone location can provide excellent customer service, but the experience may vary depending on the individual employee assisting the customer.
Always very helpful and they come in clutch great location
July 2026
Thank you Becca for all of your help, and keeping my young son safe. She ran the codes and tested the battery and helped us gather wrenches 🔧 and tighten things up codes are off now. It’s a 2004 Honda civic. Hybrid. Thank you so much. Cat is safely in the road.
July 2026
went today to ask for help on some fuses and ruben was really nice & educating on telling me what I needed & where
