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December 2023 by Joseluis B.
Debbie is a wonderful person, helped me with my poor knowledge on fish, but she is very knowledgeable in animal care altogether Loved her help, greeted me in the store, and the most special thing is she gave me the time of day to help me with a happy purchase Kutos to you Debbie! :)
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October 2023 by William Hainsworth
The staff here is always very friendly and helpful.
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September 2023 by Angel P
All staff was friendly and efficient and the store looked clean. It appeared to be busy but the team provided excellent service.
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September 2023 by jp Ruacho
The crickets I bought was great. Ur staffWas very knowledgeable and ended up getting other items
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September 2023 by Brooke Haine
I liked I could donate a cat toy to the shelter for only one dollar
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July 2023 by cynthia avila
I took my 6 month old puppy and Aurora was my groomer she did an amazing job with her will definitely take her back. Also to the Salon Manager Annmarie was very helpful and was able to provide care and advice to my concerns after grooming Thank you girls!!
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July 2023 by Rodney Humphrey
Great location, never overly busy. Quick friendly assistance and check out process.
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July 2023 by N Lam
Petco is a good place with excellent customer service but Vetco is the opposite. They have incompetent people that work for them. We've been using Vetco for years and never had a problem until this last time. We always have them refill our dogs' fler/tick meds when we get their vaccination. This time they forgot to put it in for both my dogs and we couldn't fill the prescriptions without another appointment to go see the vet. This cost my dogs a month without meds. Vetco's customer service is in the Caribbean and they were the most useless help I've ever spoken with. Will not use Vetco or recommend them.
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July 2023 by Teri Fonda
Miss Petco in lake Elsinore is great for dog services. I've been two others and they return phone calls
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May 2023 by Lewis Loeb
Staff is always super friendly, and with the vital care program, it makes things slightly more affordable. The 10$ off anything a month per pet is amazing, and discounts on all foods, treats, everything really. Plus, if your pet won't use something, be it food, clothes, or kennel, they accept returns even if opened/used/slightly broken, just hold onto your receipt or have your number on file for them to look it up.All of the staff are friendly even when you can see in their eyes that they may be having a rough day and truly love interacting with the animals brought into the store. Standout employees are Nicholas, Rebecca (i know I've spelled her name wrong, but i can't remember how to spell it), and Aurora. All of them display A-level customer service and care.Aurora in grooming is an angel. She makes my huskies go from sled dogs to puppy puppy again in just a few hours. She is super knowledgeable and can tell by the grooming session if I've taken them out mudding, if they were fighting, and even that my female was starting heat and should get fixed. I take the 2 into her care once a month, and they actually love going to their "spa day."
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March 2023 by James McCurdy
great staff, in stock inventory and large selection. great place to get what you need for your pet and then some!
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March 2023 by Holly Wright
Nitro what is very temperamental and needed nails trimmed and the groomers were very patient they did not need a muscle and she was very comfortable with them not even trying to snap or anything - great groomers
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March 2023 by Adrian Powell
They don’t carry the cat Fip meds but they had some supplements. I got the Fip treatment from catfipcures dot com only $40
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February 2023 by Lanie Blackmon
Good service. You might want to put some stuff outside to look open. I thought you were closed.
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February 2023 by samantha harrison
Staff are very friendly, knowledgeable, and helpful. Took home a new friend.
