“I had a great experience with Enterprise Rent-A-Car. Joey, who was my representative, provided excellent service from start to finish. He was very professional, friendly, and helpful, making the entire rental process smooth and easy. I truly appreciate his great customer service. Thank you, Joey!”
“Very pleased with the entire process in obtaining a rental after a recent accident. The process was seamless and Riley was professional and candid and answered all of my questions. The rental was high quality. Definitely will use again.”
“Dani is amazing and helped us out when we needed a car the day before our reservation date. He moved things around on the backend to ensure we got the car we needed on that day. Highly recommend this budget in lake Forest!”
“I had reserved a rental through Costco travel 1.5 months prior with AVIS for my family vacation. A couple of days before, we called to verify that the vehicle would be available and they confirmed. On the day of pick-up, the transaction was smooth, easy, and we were very pleased with the quality of vehicle that AVIS provided. Bassam was helping us that day and, though he was busy helping three different customers (including us), he did a good job.
After having a negative experience with Enterprise in Mission Viejo the last time we rented a car (Enterprise did not have the car we reserved 3 months prior and did not inform us until the day before and we ended up having to settle for a smaller vehicle, which was an issue), renting with Lake Forest AVIS was a vastly better experience.
Returning the vehicle with AVIS was a smooth, easy experience, too. I would absolutely rent a car through this AVIS again!”
“This auto body shop is truly amazing! From start to finish, the entire staff was professional, efficient, and refreshingly honest. They were upfront about the work my car needed, delivered exactly what they promised, and had everything done in a timely manner — no surprises, no runaround.
A special shout-out to Frank, who went above and beyond with his customer service. He kept me informed with timely updates throughout the entire repair process, so I never had to wonder about the status of my vehicle. He even offered to let me leave my rental car at the shop, which made drop-off incredibly convenient. It's that kind of thoughtfulness that turns a stressful situation into a smooth experience.
If you're looking for a body shop with skilled work, honest people, and service that genuinely puts the customer first, this is the place. Thank you, Frank and team — you've earned a loyal customer!”