Cox Store in Lake Forest offers a variety of services, including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers appreciate the knowledgeable and friendly staff who provide personalized support, helping with tech upgrades and exploring exclusive deals. Many reviews highlight the welcoming atmosphere and efficient service, with quick handling of returns and refunds. However, some customers express frustration with the declining quality of service, noting issues with WiFi reliability. Despite mixed experiences, many recommend the store for its helpful employees and fast service. Overall, Cox Store aims to deliver the speed and reliability customers need to stay connected, both at home and on the go.
Walked in, was immediately assisted, with a great resolution to the issue I was concerned with.
April 2025
Greeted with a smile and hello. Needed a new remote [puppy destroyed it] Sales rep asked my need and within seconds handed me a new remote. Incredible service.
September 2024
Had to do a return. Staff was waiting and took care of everything quickly and explained the refund process. No waiting that day. Parking everywhere in the shopping center.
