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“The store manger and staff each has outstanding customer relations skills. I also observed staff with other customers and they all did GREAT! The manger, Hector, was exceptional!!!”
“Denise was great! She helped me get everything set up, her customer service skills are great and she made the process very smooth. I would highly recommend her for any of your cell phone service needs. Thank you Denise!”
“Abdul Bari is really good he help me with a new activation as well as good promotions I like the service they just respect every one with good services appreciate it guys !!”
“Just changed my internet provider with Verizon in Lake Forest.Rosa was knowledgeable, patient, kind and thoughtful in helping this 80- year old through the process! I would recommend her Anytime !!!!”
“Josh, the manager at this store, basically saved the day when my mom's phone was hacked. Long story short, the online Verizon rep, knowing she had been hacked, unenrolled her from their services, making her phone unusable! We were on my phone for hours, redirected, sent to the Fraud dept., sent back to Customer Support, then directed to the local store, who in turn directed us to the corporate store. This took almost ALL DAY! AT the corporate store, Josh cleaned her phone, took care of the details, explained the pertinent to us, and reactivated her phone. After spending hours being rerouted and completely frustrated, this was really awesome. The staff was nice and thorough as well. Thanks, Josh!”
“All the assistants there are helpful and try to assist with everything. If anything comes up, I know I can come to them, and they will help and offer advice on whatever is needed.”
Mobile Phones
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“I would especially like to commend Adrian Tapia. He has a wonderful combination of clarity of thought; command of technology; and collaborative manner. He made my entry into the T-Mobile world a really good experience.”