Ulta Beauty, located in Lake Forest, is a popular destination for those seeking a wide range of beauty products and services. The salon at this location has received positive reviews, with customers appreciating the personalized attention they receive from the staff. The store's team, known for their excellent, kind, and professional service, has been praised for their helpfulness and attentiveness to customers' needs. The salon's waxing specialist, Yalda, has stood out for her patience, dedication, and ability to understand and address the unique needs of her clients. Customers have expressed their satisfaction with the haircuts and styles they've received from Yalda, who has shown a keen understanding of their hair type and preferences. In addition to the salon services, Ulta Beauty offers a variety of beauty products, including a fragrance called MYSLF, which has been well-received by customers for its clean, fresh, and sophisticated scent profile. The fragrance's versatility and long-lasting quality have made it a popular choice for various occasions and seasons. While the majority of the customer experiences have been positive, there have been some instances of less than satisfactory service. Some customers have reported feeling neglected by the staff, with employees appearing disinterested in assisting them or unable to provide the necessary information. The store management is encouraged to address these concerns and ensure a consistently high level of customer service across all Ulta Beauty locations. Overall, Ulta Beauty in Lake Forest continues to be a popular destination for beauty enthusiasts, offering a wide range of products and services, as well as a dedicated team of professionals committed to providing exceptional customer care.
Very clean & well stocked with beauty and hair supplies. Friendly staff very helpful and can answer all your questions. Clean and well organized facility.
December 2023
I visited Ulta of El Toro, Lake Forest on Dec 18, 2023. Received excellent service from the manager, the cashiers Esmeralda and Hana. You guys are great, kind, helpful and professional. Thank you so much. I gave the store scores as 10/10.
December 2023
It was hard to get help but when I did she was very helpful.
