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“Every time I come in to the store, the staff are always extremely friendly, helpful and positive and their interactions with me and the other customers. It is so nice to have that level of customer service that are so rare these days. It’s a great team at the store And happy they’re in my neighborhood! ?”
“Michelle did an exceptional job with helping me to complete some vital and very important documents , even staying after close to complete. Without michelle going above and beyond her job to be helpfulU would not have been able to complete both medical documents and official documents . Thank you so much michelle . I would highly recommend michelle for any promotional positions or steps up in this or any other company. Sincerely steven arvizu.”
“Yvonne fought hard for me to get a discount after Uhaul failed to provide me with the truck I reserved 6 months before I moved. After finding out I wouldn’t have the truck I reserved but a much smaller one, I panicked. If it wasn’t for Yvonne I wouldn’t have found another truck or trailer to complete my move from California to the East coast. Because of her I got not only a second truck but she also got me a $1000 discount. Even right now she is asking for even further discounts because of the added price of gasoline to drive across country and the lack of the proper size truck that I reserved.”
“Amazing. Fast and easy to get around in the store. The business professional mindset is here. I frequent for amazon returns a lot - but also to ship customer items. Never had a issue here. Parking is the only shortage”
“I love the customer service at this location. The staff took their time to help me with my expired passport. Went above and beyond what I expected I willl definitely be a returning customer. Thank you so much”
“Purchased beautiful gas logs from Farrell's. They ordered them and installed them. They look great!! Good value, good customer service . I am a satisfied customer.”
8:30AM - 6:30PM
3755 Avocado Blvd, La Mesa
Mailbox Centers
“Raina provides superior customer service and she remembers me every time I visit and is incredibly quick in helping me everytime which is awesome since I am on company time (I work for a law firm across the way).
Christi has recently helped me and is also so nice and friendly. She's helped me a few times with my questions so kindly.
Lastly Josh the delivery guy drops off boxes at the law firm ai work at and is so helpful in putting the boxes where I need them.
Such an incredibly team to work with”
“I had a challenging item to pack — a large mobile screen with a long supporting pole — and couldn’t find any nearby shipping store that could handle it, not even the UPS Store. But PostalAnnex at Poway saved the day!
Teri was absolutely awesome! ? She took the time to understand the dimensions and fragility of the item, found the right packing materials, and wrapped it up securely and professionally. She went above and beyond to make sure it was safely packed and ready for shipping. I’ve attached a photo of the final package — solid work!
If you have anything tricky to ship, this is the place to go, and Teri is the one to ask for. Thank you so much again!”
“Massive appreciation to Dani for helping me out with an unusual request! Definitely a get-it-done independent business, which are my favorites. I'll be back - and thanks for the tape fix.”
9:30AM - 5PM
864 N 2nd St, El Cajon
Mailbox Centers
“The lady working here is an absolute joy. She is happy to help with packing and shipping — i much prefer to utilize them over the post office! Thanks for having a smile every day, it makes such a difference :)”
“I have used this UPS location for many years, for a number of different services such as shipping, printing and notary. They have wonderful customer service and have very competitive pricing. Their employees are always eager to help and I appreciate their attention to detail and kindness.”
“Ben, Joseph, and Jessica always provide me with the best services each and every time i come here, which is often. I'm always returning quite a few items, and they're always so patient and helpful during the process. I'm in and out within a few minutes regardless of the number of packages I have. They're awesome!”
“Mark was truly the best! He was so knowledgeable and checked all of the boxes when I was having trouble getting a package delivered. Exceptional customer service!!!!”
Open 24 hours
215 N 2nd St, El Cajon
Mailbox Centers
“There was this very nice young lady working at this store. I didn’t get her name, because I was so tired from my walk there , yesterday. But this young lady, even though she was very busy she went out of her way to help me out with my printing. I was able to get my things done and she even offered me some water and told me to have a seat. So I could cool off. I really appreciated her kindness and am so sorry that I didn’t get her name! Thank you for having such lovely people working in your store! I really enjoyed and appreciated her kindness! Very nice store to get my errands done here. The prices are so good!”
9:30AM - 5:30PM
8030 La Mesa Blvd, La Mesa
Mailbox Centers
“I have been using Postal Annex for all of my notary, shipping and packaging needs since I moved to La Mesa five years ago. The couple who runs this location (and their entire staff) is always friendly, kind, professional and lovely. Highly recommended, and I love supporting a small business.”
8:30AM - 6:30PM
13319 Poway Rd, Poway
Mailbox Centers
“Awesome guy at the desk this Friday am. He helped my daughter and I wrap a mattress to be returned to Amazon that was seemingly impossible given that the mattress was compressed when it came and we had to fit other boxes around it for the return. Thank you!”
“Valerie, ASHA, Fernanda, I like to call them the Three Musketeers but even more than that they’re fabulous. I can’t begin to tell you how sweet they were and how much they helped me. I’m a little bit Techtarded I know that’s not very nice to say, but I am. So they really helped me with. laminating and printing and they were so patient and kind ! . What a great place.”
9AM - 6:30PM
9640 Mission Gorge Rd B, Santee
Mailbox Centers
“I was in a rush to get last minute documents printed. I called the office in Santee store 2060 in advance and Edwin assured him or Paul will be available to assist me with the self print service. As soon as I walked in I was greeted with a friendly hello from the the staff as well as walked through steps to complete the self printing. In less than 5 minutes I was done and ready to go. I appreciate the hellos and have a nice day, but also very pleased to see the store very clean, and we'll ran like an oiled machine. I too am in customer service and I was shocked to receive such excellent service over a simple print. It's very refreshing to see people with a pleasant smile at their jobs! Great job FedEx office you must be treating your team well! Please give this store and these gentleman my shoutout and words of appreciation! Thank you- I will be back!”
“Brandi Sabala, provided me with excellent customer service. Located near Vons.
It was busy, I waited inline, I needed to make copies.
Brandi, got me going on the printer.
She went back to the counter helping customers. I had another question she came back over and helped me.
I HAD to take a call while we were faxing and ready to pay. Of course it took 3 times to go through. Her patience was fantastic, she continued to smoothly help other customers during all of this.”
“The bad reviews almost scared me away, but my return for some defective things I ordered from Tik Tok went super quick. I should’ve watched to see if they put it into some sturdier packaging, but I think the tape is strong..?”
“Mehul was phenomenal, fast, and kind! I came for a LiveScan and his location was the only one open on a Friday morning at 9:30am and took walk-ins. Very low price of $47 and he walked me through each step of the paperwork with ease and clear instructions!”
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“I had a fantastic experience at UPS thanks to Mark, who went above and beyond to help me with my returns. He greeted me warmly as soon as I walked in and handled everything with efficiency and care—including printing the return labels and packaging the items for me. It made what could have been a stressful task quick and easy. Mark was professional, courteous, and genuinely helpful. He even thanked me for my business before I left, which was a great touch. Excellent customer service—thank you, Mark!”