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January 2024 by Erika Robinson
Good service
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January 2024 by unit29 y
Always a delight coming here , great sales when they have them. I like getting fishing gear and camping gear here. But did you know they have a great selection of shoes ? not just for hiking , but for the snow and the water all in one place. Also the socks ? real cold weather gear, and the sporty kind to. Service was great very supportive and knowledgeable staff. Also helping me find the gear i need for the trip im going on Cold in the snow or hot in the water. They also have sports stuff but I don't know much about that so Come in and see all the different things they carry.
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December 2023 by Michael Williams
Amazing customer service always. Very helpful crew
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November 2023 by Framces Gray
This is the place to go when you need your family outing, Camping supplies, Roll skates , All your Family out door fun , staff is very nice so go and enjoy the outdoors ?, My Grandson has his first Roller skates and he is enjoying them for the Holidays ?
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November 2023 by Elizabeth Lascheid
We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a strip mall.I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over.We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping.I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out.So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money.Have a great week.
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November 2023 by Elizabeth L.
We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a strip mall. I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over. We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping. I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out. So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money. Have a great week.
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September 2023 by K F
This place is very clean and organized. They always plenty of items for different ocassions. They have plenty different items for sporting, hunting, etc.Prices are reasonables and if you sign up onilne, you will get awesome discounts and coupons. Take advantage of the specials!!!I would recommend this place to buy sporting accesories.
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September 2023 by Joshua O'Connor
All the items @ competitive low prices. Also the Staff at the store are friendly. I get a hometown feel. LOL
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August 2023 by Freddy Mendez
Great service had everything I needed thank you Big 5
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July 2023 by EDWARD HUIZAR
Great place with good service . Employees are very helpful .
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July 2023 by Marv Redd
It's really a hit or miss with customer service at this location. Many of the front desk females are selectively rude. However, all that changed with a young lady I met Sunday. The receipt says her name is Angelina. She appeared to have roots from the Pacific Islands. She wears glasses, has a great personality, and has strong customer service skills. Potential like that only needs the right environment to bloom.Cheers
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July 2023 by Joey Hayashi
Purchased an item that didn't work- made a very easy exchange for a new one. It was quick & easy.
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July 2023 by Ms. Claretta
Staff greeted me when I walked in. They had good bargains. Associate carried out my purchase to my car. Easy parking in front.
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June 2023 by Chris J.
Found items I needed online but after circling the store a few times and not getting the attention of anyone in the store, I searched for the item on my phone, went to the checkout counter and asked the associate "If I was this, where would I be in your store." He then pointed out the area. Fun bit was rifling through the racks myself and discovering that the larger sizes (I'm a bigger guy) were at the back of the rack. Waiting in line to check out and a dad with his two young sons commented, "I can't believe they have guns next to Pokemon cards." Since I'm pro-Second Ammendment (yes, that might be considered a character flaw here) part of me wanted to educate the gentleman that the police are not here to protect you and you are your family's best self-defender, but all I decided to say was "Those are mostly airsoft, so..." If you're that triggered to see firearms (Big5 calls this their "Sporting Arms" department), don't shop here. They did have some limited selections of ammunition but they didn't have the ammunition I was looking for in stock.
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May 2023 by Mario A.
The cashier at the front said hello to the white costumers in front of me. But not to me even after I said hello. I was being accused of stealing I was being followed through the store the whole time. Do not recommend coming here if you care about costumer service.
