Citi is a banking location that provides helpful and knowledgeable service to its customers. Customers have praised the staff, especially bank tellers and representatives, for their patience, helpfulness, and professionalism. One staff member was recognized for resolving a problem and offering excellent assistance. Another employee was appreciated for her knowledge about beneficially matters and her hospitable attitude. The bank processes check deposits efficiently, with most checks, including large amounts, clearing within one to three days, especially for long-standing accounts over 25 years. Customers are advised to ask about funding schedules to know when funds will be available. The bank emphasizes that check hold times are based on regulations and factors like banking relationships, and warns against misconceptions about "owning" money before checks clear, explaining that until funds are released from the check’s bank, they are considered a loan. Overall, the location is viewed positively, with staff and service quality highlighted as key strengths.
I would really like to thank Victoria Arredondo she solved my problem and was able to help me with my issue. Thank you very much I highly appreciate it!!
March 2023
One of their bankers, Jennifer was really helpful and knowledgeable regarding beneficially matters. I really appreciated her patience and hospitality while I was in this branch.She was great! Thank you, Jennifer!
May 2021
Efficient and friendly staff members. Temple was extremely helpful during my experience inside Citi Bank. I would recommend this branch to my friends and family.
