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“Was very happy that Michelle was able to take ample time and answer all our questions. She didn't leave us with unanswered questions. She even called us after they closed to make sure they everything was working out for us after we have left. Will more than definitely be going back to see Michelle if I have any additional banking needs.”
“Vanesa makes me feel like VIP I love how she approaches and also she is so nice and make me feel at ease professional and my favorite bank thank you 🙏”
“This review is specifically for Maria Munoz, an Associate Banker. She assisted me in resolving a longstanding issue I had with the bank. Specifically, she promptly addressed the problem at hand to reach a resolution. She was not only incredibly helpful in person, but also quite responsive during our electronic correspondences. Thank you, Maria, for your excellent customer service and for all your help!”
“Great bank! Downfall is I get to many fraud and yall like to cancel my card IMMEDIATELY especially during urgent times. There’s need to be a way where we customers can receive a digital card without going inside of the franchise. But overall I love the bank! I appreciate the fraud alerts.”
10AM - 5PM
5525 E Carson St, Lakewood
Banks
“I have been with this back for years. Good service and responsiveness. Great patience with my elderly mother. It's a large bank with various services that not all places, like credit unions, can offer. Thanks, Citi.”
“Service was great. Three people helped little old me with my various questions. When one person didn't know an answer they all wanted to learn what it was. The branch is small but it doesn't matter, it gets the job done. Plenty of accessible and easy parking. Been banking with these guys for three decades and I just learned of this location!”
“I was moving into my new apartment and my card was shut down for fraudulent activity and Alma Loza saved the day for me. She was able to get my card re-activated so I could move in. Thanks again Alma, you truly are special. Thanks Unify!”
10AM - 5PM
5525 E Carson St, Lakewood
Banks
“One of their bankers, Jennifer was really helpful and knowledgeable regarding beneficially matters. I really appreciated her patience while I was in this branch.She was great!As far as clearing check goes, although my account was out of state, most of checks (including large amount) that I deposited into my account were cleared by the following day and at the longest one, it took 2~3days. I believed that this was because of age of my account. It was over 25 years.Also, even my account has a bit benefit due to this reason, whenever I deposit a check to my account through a teller, I always ask her/him for a funding schedule like how much would be immediately available, and thereafter so that I know exactly how much I can use by when.”
“Marlen is the best! She always has a smile on her face and is so fast and helpful. Honestly, I love making deposits when she is available. And don't get me wrong, everyone else has been wonderful, too. Great group and always so quick and helpful!”
“This location is amazing. Every person at this branch is kind, friendly, and proficient at their job. There is one newer person in particular that stands out. She is "new" and on her ''probationary period". I look forward to going to this branch.”
“I was having a very bad day no help from the Whittier location nor on the phone with customer service I stopped by the Lakewood location and eric the senior teller helped me so fast and he was very caring thank you so much”
Open 24 hours
5240 Clark Ave, Lakewood
Banks
“I had an excellent experience at Chase Bank – Lakewood. As a foreign visitor with only two days in the U.S., opening a bank account wasn’t easy due to missing documents. However, Mr. Abraham Morales was incredibly professional, patient, and helpful throughout the entire process, which took over an hour. He made everything much easier with his calm and skilled approach. I'm truly grateful for his support. Highly recommended!”
“I really need to show my appreciation to this branch..especially too Nick Salazar and Jannie Avelino, lately I been having bad luck, yesterday they help me have a brighter day yesterday and I appreciate both of them..they went out there way and they both communicated with each other, and then communicated with me too let me know what was going on..thax you Nick and Jannie”
“Three ATMs mean the line doesn’t get long. Two are outside the lobby so those are accessible outside normal banking hours. Staff are pleasant and seem to really want to help.”
“I have never reviewed a bank but I simply must because it was the second wonderful and helpful experience I had with the ever so kind and professional Emily Strickland. I went in for something I expected some push back about, but was met with more help than I even deserved! I won't go into detail, but just say that I am very happy with the customer service I received from this 5 star chase employee! Thank you!”
9AM - 5PM
5910 South St, Lakewood
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“Yes, I been with LBS Financial, it's very convenient, always there to help anyway, make it your safe place too. Check online to see how they can help you 🤗”