Shoe Palace is a popular athletic footwear and apparel retail chain known for its great variety of selections. It is located at the mall and built on a strong belief in amazing service. Many customers report great, super fast, and helpful customer service, with staff offering to help no matter how busy the store gets. Reviews highlight employees with great energy who are very quick, super nice, and helpful, answering all questions and helping customers pick out the perfect shoes. This includes finding "personals" for collections and new "heat" for the summer. Customers appreciate being greeted and approached, noting it is the best customer service compared to other stores, which leads them to definitely come back. However, some reviews note that not all employees are helpful, with a feeling that some do not care to help the way other stores do.
Izzy was amazing and provided excellent customer service, which is very important to me. He was friendly, helpful, and assisted me quickly with everything I needed. I really appreciate the great experience and his professionalism. Thanks again, Izzy!
November 2024
The workers are so nice and helpful and they have great products!
October 2023
Store is clean and stocked didn't really have sales staff stay energetic and turnt up
