Extra Space Storage on 23rd St W in Lancaster, CA offers a large selection of storage units, including drive-up access, climate controlled, and non-climate controlled options. The facility is known for its exceptional security, featuring electronic gate access, alarmed units, and a manager living on site. Amenities include convenient freeway access, wide drive aisles, parking spaces, and golf carts. The process to obtain a unit is simplified and can be completed online. Reviews consistently highlight exceptional customer service, with staff described as the most helpful, friendly, knowledgeable, and professional. The service provided is frequently noted as above and beyond expectations, creating a comfortable and safe feeling for customers. The facility is praised for its cleanliness and professionalism. Overall, the experience is considered easy, hassle-free, and comes with great deals and promotions available.
The manager and staff are absolutely the best. Very clean facility highly recommend
September 2025
This Extra Space Storage at this location is the best. It's in a good location, cleaned, and well kept. The office manager, Tanisha is super friendly & professional. She cares and understands her customers. She's always good about getting back to me whenever I called and they are out of the office.
September 2025
Dude, Tanisha was theeee best help! I lost my keys and the lock was a pain in the butt to get out and she worked on that sucker for a couple hours to get it open. She was doing THE MOST! seriously the most helpful person at any place of business I've ever encountered.
