Hampton Inn & Suites Lancaster provides a comfortable and family-friendly stay. The staff is consistently described as fantastic, beautiful, awesome, welcoming, courteous, and great. Specific staff members at the front desk, in the kitchen, and in housekeeping are noted for being very accommodating, helpful, professional, and for going above and beyond to make guests feel at home. The hotel offers spacious, well-equipped rooms and suites, which are a nice size for families. Guests appreciate the comfortable and accommodating environment. There are ongoing renovations, so some rooms are currently outdated, but the management informs guests in advance and apologizes sincerely for any potential disruption. Once finished, the updates are expected to make the hotel awesome. Check-in is reported as super easy. The hotel is a popular choice for return visits, with guests already booking future stays. Overall, it is a welcoming place for both short visits and longer trips.
It is like walking into a construction site. The hallway on the third floor is filthy and I found hair in the shower.
December 2025
Fantastic front desk hostess, Marihett was so nice and very welcoming, I had a very busy and frustrating day and she took care of my reservation so easily made me feel at home.
October 2025
We stayed Oct 3 - 6. The rooms were very clean and the staff was great. They are dog friendly
