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February 2024 by Frankie Slim
No one ever picks the phone up. Never !!!
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October 2023 by Victor Gonzalez
Haven’t had an issue with the place specifically, my issue is with the post guy. Unprofessional and bare minimum service. Twice he stated that there was no access to the property and couldn’t drop off my package. Flat out lie. He was able to drop off my regular mail, but not the package that day? Also just today I had dropped my keys by the front door when I stepped in. He came to deliver mail and just stepped over them and moved on. Precious post guy and even the people that cover for him would knock or notify us something was wrong or if we left something out. This guy shouldn’t be working as a post guy.
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September 2023 by Hot Birdy Chicken
Third time they could not deliver my package they say its oversized and they say customer request to pickup and that I did not request that and they will not say where is your package being held.
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August 2023 by Wendy Reed
Held my CERTIFIED MAIL for three weeks, no notice to me. And when I file a tracking, Greg Luna calls me from this PO and leaves a voicemail with a phone number that doesn't answer. He wants to know, do I want it delivered or pick it up? What do you think? What a waste of the hours of my life. Deliver the fricking mail!
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July 2023 by Daisy Castillo
I never write reviews but This place is very unprofessional and unorganized. They walk around lost trying to find your package and don’t keep the mailing in alphabetical order I’m guessing if you’re walking around the whole wear house looking for your package. Every single person that was getting helped seemed to have the same issue.
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May 2023 by Kashonda Henning
The workers that works here in my eyes are racist and low vibrational beings. This location don’t deserve a single rating or star! They are terrible!
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May 2023 by Junior Rosas
They are useless incompetent people always a waste of living humans they never respond to any calls or deal with your needs in person 100% waste of payroll
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March 2023 by The Adhdpreneur
I had an issue with the package and when I went down, they were nothing but a professional, super kind and help get everything sorted out for me. I have no complaints and honestly don’t understand why their rating is so low the people there that are working have gone out of their way for me.
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February 2023 by Lisa Marie Gordon
This place doesn't deserve one star! They just lost my THIRD package since mid-December! They said they had no access: I live in a gated complex, and our boxes are right behind the guard shack. I receive all my other packages. What's wrong with them! I special-ordered a NASCAR die cast in August, and they sent it back. It was re-sold??
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December 2022 by blackmetal barbarian
The customer service lady was very rude and unhelpful. SHE IS TERRIBLE. I've been getting my mail late and she just shrugs and has an attitude the whole time. I asked to file a complaint and she says there's nothing that can be done.This was at 10am today.
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November 2022 by Joe C.
Sorry excuse for a Postal station. Two years and not once did they ever answer the damn phone! Why have one? SMH
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September 2022 by Jim Towne
Order package pick up day three still sitting here. Every night reorder the pickup and nothing. Try to contact USPS and nothing but a computer requesting you fill out a form and in 3 days someone will contact you. I will be gone in one. The worst bunch of non caring idiots ever.
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September 2022 by Jacqueline Salnick
You have one job to do people!!! And you guys can't get your workers to get it right!!! Effing ridiculous losing people's packages and mail and not care to make improvements internally nor externally, what a joke
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August 2022 by Keegan Watkins
Lost my package of 2 Hats which was shipped to Lancaster, just could get it to the house right down the road, then proceeds to tell me their doing everything they can when you know they aren’t doing anything and an employee probably took them.. it’s been over a month
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July 2022 by Melssa Moore
I've been calling for 8 days (listed working hours) MULTIPLE times a day, started keeping a lot after day 4, and not once has anyone bothered to answer the phone, not once. In the 4 days I've kept the call log, 37 calls have been made. I've ALWAYS been a massive supporter if our carriers & e an keep a cooler stocked with bags of drinks & snacks for them to take if needed but for the past two weeks we've not received a single item of mail. We have a steal & iron, single family mailbox, so it cannot be a case of mailbox maurauders... I just want answers. I'm losing my patience.