The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers generally report good service and friendly staff at USPS locations, although they may occasionally encounter long lines, especially near closing time. Employees are described as polite, patient, and knowledgeable, with one employee, Latisha, going above and beyond to assist customers and even offering a sticker to a child. Overall, the USPS is praised for its efficient, professional, and competent service, with one customer even stating they would give it six stars if possible.
