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“Donna!!!! Thank you. I went in yesterday to get a new phone line with the last of my money. Due to theft, I was a couple of dollars short and with her own money she helped with the rest, talk about customer service!!! Thank you so much!!!”
“Great place.. helpful and professional staff.. Samer was very helpful and tried his best to solve my problem. Great customer service. Highly recommend this branch.
Update: Exceptional Service at T-Mobile Stockton
I visited the T-Mobile store in Stockton again today to update my plan and was incredibly impressed by the level of service I received. From the moment I walked in, I was greeted warmly and made to feel like a valued customer. The atmosphere in the store was welcoming, and the staff were attentive and eager to assist.
I want to specifically commend two outstanding professionals, Ry and Samer, for going above and beyond in helping me with my needs. Ry was extremely knowledgeable about the services available, taking the time to explain all the options to me in detail to to listen patiently to my requests. She answered all my questions and made sure I fully understood the different plans, which made the decision-making process so much easier.
Samer was equally impressive with his excellent customer service skills and friendly attitude.
Together, Ry and Samer demonstrated a level of professionalism and customer care that is rare to find. I will definitely be returning for any future needs.
Thank you, Ry and Samer, for your outstanding service. You are true assets to the T-Mobile team, and I highly recommend this location to anyone in need of exceptional customer service.”
“This was an amazing experience. They answered all my questions. I got a new phone that I love, and they offered all the support I needed to get going. Thank you Boost!”
“Harmon was calm, cool and very professional on how he handled my phone issue. I was locked out of my device and warned that my phone will remove all data if we did a hard reset. I agreed but then ran into another annoying issue. We almost lost all hope after his recommended options. Harmon somehow figured out a work around to magically get my phone to unlock after the challenge. He then helped with trying to get my old data back even with the hard reset. He did kindly say there are no guarantees but still proceeded to assist. He was able to show me how to check on restore options and as of right now, I am waiting for all data to be restored. It looks very promising. Great customer service! Thanks, Harmon (Sorry if I spelled your name wrong)”
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“Best store😆 manteca stores are definitely not it. Manteca,ripon,Lathrop and surroundings areas you guys are missing out. Thank you Johnny and staff very helpful and polite, highly recommend 🙏”