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“AC & P Gave me a a cable I needed for my Segway to charge for 5 dollars while the other computer guy on Hawthorne and El Segundo wanted to charge me 2x as much for the same used cable...”
“Never 2 Much is my go to for cell phone repair. Each time I visited they completed the job in a timely manner and the price was right. The last time I went to them the owner went to pick up the part himself and kept the store open late so I could get my phone back the same day.”
“My phone was heavily infected with viruses to the point that I couldn't use it. They removed all the viruses and I was able to continue using my phone like normal again. I really appreciate the help they gave me.”
“I want to start by saying thank you to Natalie the employee who help me at this location. She was so helpful when I got my phone in September and help me with my screen protector today. Everyone at the store is always been very kind and helpful. I've had a very different experience at the other T-Mobiles in the area. This is the best store, come here 1st before other locations.”
“I had the best experience ever at this location and it’s all thanks to Brando!! He was very helpful and has amazing customer service skills. I would definitely recommend coming to this location and asking for Brando.”
“I bought a phone from Consumer Cellular only to find out that they turned me on to Boost Mobile so I went into Boost Mobile to get auto pay and I bought the phone for my brother so they wouldn't give me auto pay they said they have to text me a link so that was very good information that I got from the customer service receptionist”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“They fixed my phone almost immediately after it wasn’t working for a full week without any online help. Really nice people! And fixed my phone so that’s great!”
“Wow!! I’m so happy and grateful to spectrum for opening up a store in Huntington Park I had to drive 30 mins away to go to my local spectrum store Erik you are incredible your customer service is perfect I can honestly tell that you love what you are doing if anyone needs service I’ll highly recommend them!”
“Amazing service. I needed a device so I could have a SIM card with an American number, and they provided it to me for free. Thank you very much for the wonderful service.”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“Eduardo was excellent! went above and beyond for us! he helped me and my mother get our new phones! He gave us amazing t mobile help. We went to another T-Mobile and the girl just told us to shoow, away basically but Eduardo hooked it up with all the deals and even upgraded our plan so that we were able to get the new iPhones instead of us not being able to upgrade! He is excellent help and was the most attentive and helpful!”
“Shirley and Nicole are the best! They have helped me out when I was having issues with my internet! I can’t thank them enough they went above and beyond for me, and I really appreciate it. I highly recommend this company!”
“I walked in to get some details on my bill and I was greeted with a huge, “WELCOME!” There were about 6 staff members in store and they all said it together on course. It was one of the best grand entrances filled with the warmest welcomes I have ever experienced at a T-Mobile or any cellphone store. I was assisted right away and when the next person walked in they all said, “Welcome!” And went back to what they were doing. But this is the customer service that’s been missing for years. Who ever is behind this type of energy KUDOS! I don’t know if it’s a corporate initiative, area/district manager initiative or store manager decision but keep it up and promote whoever is behind this! Even the lady who helped me I didn’t get her name I think she may have had reddish hair but she was so nice and answered all my questions. Fantastic job T-Mobile -Torrance (Crenshaw/Artesia), you guys are rocking the customer experience. More companies need this type of lead by example customer service culture. You guys delivered on first class service. Great work and well done.”
“I had such an outstanding experience with Robbie E at T-Mobile!
The first time I came in to buy a phone for my business, he made the entire process smooth and stress-free. Later, I returned for some technical advice. Even though the wait in the queue was long, Robbie helped me quickly and went above and beyond by showing me additional tips and features on my phone that I didn’t even know about.
At one point, I mentioned that if I couldn’t get something resolved, I might check with other stores. Well, I did — and honestly, none of the other agents were as knowledgeable or as helpful as Robbie. That’s when I realized how exceptional he really is.
So I went back to him for help unlocking my old used Verizon phone. Without hesitation, and with a genuinely welcoming attitude, he helped me far beyond my expectations. What impressed me most? He never once asked for a review like some others do. His service was simply authentic and professional.
I made sure to remember his name because I knew one day I’d want to publicly recognize his expertise and attitude in the T-Mobile industry.
Robbie E — you rock, man! Thank you so much!”
“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”
“Came by because I found somebody else's phone. Unfortunately they had already changed phones, but at least they have a backup now. The guy was really nice, and made sure to get the guy on the phone and tell him his phone was there while I was at the counter. Great service!”
“I decided to upgrade my iPhone before my vacation. There were two employees in the store and they were both helping people. I waited about 20 minutes and then I was helped by Josh. He was patient, very knowledgeable and super kind. I'm not very techie, so I appreciated the patience. He explained to me the 5G internet that T-Mobile now has and I definitely am considering adding that to my plan. Each customer interaction can take a very long time, so don't go there if you're in a rush.”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
“Great experience at this T-Mobile location. The staff took the time to answer all my questions and helped resolve the issues I was having with my phone and my bill. They were super helpful, positive, and patient throughout the process. It’s also a convenient place to pick up phone accessories and equipment. Overall, friendly service and a smooth visit—I’d definitely recommend stopping by if you need assistance.”
“Came in here and I was greeted by some really nice young lady. She helped me out with some problems I was having and helped me out getting another phone at a really good price. :)”
“Always a good experience never had trouble l come in pay my bill get out if I need a new phone The guy helps me always giving me a great deal I come to this place all the time and I would recommend it to everybody.”
“I always love stopping i to a Tmobile! Nice people even if there is a wait. I went in to actually cancel a service but I'm still their happiest customer! Tmobile has been good to me!!”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
“Carla sold me my phone and set it up for me, she transferred all my stuff and was absolutely the best! She really knows her stuff. She is bright and cheerful and so pleasant. She is definitely an asset”
“Great experience, ask for Luz and she will definitely help you in the best way that she can. She’s definitely been very helpful to me and made my experience easy & smooth! She’s the best.”
“I just wanted to say here at boost Mobile I met a lady named Mia that works for you guys and she's the best person that I've ever done business with you guys should give her a raise”
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“My first visit here due to a problem activating my new phone. The employee was very helpful and kind. Some of his suggestions were a little confusing though. But after he spoke with his manager, things started to make more sense. After all was said and done, my issue was resolved amicably. I would definitely visit this location again.”