Spectrum Store

Cell Phone Stores , Internet Service Providers
Hours: The Spectrum Store in Manhattan Beach provides services for internet, mobile, cable TV, and equipment. Customers visit to sign up for new service, upgrade, switch providers, pick up or return equipment, and pay bills. The store itself is noted as being lovely and clean with a nice view. Multiple reviews highlight receiving outstanding, exceptional, and awesome service from the staff. Employees are described as friendly, helpful, attentive, knowledgable, and honest. Specific instances include staff going above and beyond during sign-up processes, assisting with switching services from other providers, and providing helpful recommendations for equipment. One retail specialist even provided prompt advice via phone to help get a customer's internet up and running. While one customer mentioned a worker was nice but did not initially find a requested deal, another staff member later called and successfully found that deal. Wait times are generally acceptable. The consistent theme across reviews is excellent customer service, with several staff members singled out for making the experience positive and ensuring customers get the help they need.

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1. Manhattan Beach, California