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“I recently purchased a phone at this store. My experience doing so was smooth. Then i ran into problems with a person i shared my metro account with. We shared the account to save money but unfortunately sharing the account caused too many headaches and when i tried to get out of the partnership with this person she became worse she cancelled my phone so that i lost my number for good she even had corporate metro lock my phone. The employees at this location saved the day by offering me a new warranty phone and giving me a new number that i like better. So thanks to the employees here my nightmare situation has been rectified to a sweet experience. It has been somewhat satisfying to see my ex partner on the account squirm when she found out my suffering from her evilness has been cut short . So thanks again to these guys life's good”
“Michael is the best mobile repair specialist that i have ever experienced very fast very knowledgeable on time and nob done professionally now have a phone it looks like brand new.
Thank you Michael ?”
“I took my mom into the store to address concerns she had with her phone. Mr. Facio Customer was over the top. He went far and beyond making sure he assisted us with all concerns while keeping a smile on his face. When working with Facio you will know he loves working with people.”
“Jorge was very attend to my visit he help
With all my question and was able to answer them in a well and manner way . He was so attended to helping me with my phone service . I was very happy with his help and service he gave me .”
“I didn't get the at&t representative that helped me out, after going to 2 other stores that couldn't give me any information for my issue, But this guy right away greeted me, very polite and asked me what can he help with with, I explained my situation and in 5 minutes he had the information in need printing, excellent customer service highly recommended! I will be going back and getting he's name and editing this review.”
“Obdi I know from his prior location he served at.
The reason I specified served is because. He sores to assist, and guarantee excellence.
The 1st day I walked into the location. I was literally in & out in 10-15 minutes max. He took my phone & rectified the problem. Schooled me on what to do in the event that it happened again Awesome, Awesome, Awesome.
Congratulations Obdi on your Promotion to Manager. I had to come and find you, glad you are in a good location. My old stumping grounds. Thank You for my new phone
Listen, this location is in for a treat to have someone so kind, and eager to help, train and ensure Customer Excellence. You are already a wonderful manager. Bc you are a Wonderful caring person. Perfect Candidate to take the company to new heights. Please highlight Obdi. Fantastic Fellow
Stay as Professional, compassionate and kind as you are. Blessings young man YOU ROCK!!!
KFJ”
“Phillip helped me right when I walked in. He helped me get a new tablet and tons of accessories. He was so informative and nice. I was happy to walk in and have great customer service. Thank you Phillip!”
11AM - 6:30PM
3208 W Jefferson Blvd, Los Angeles
Mobile Phone Accessories
“This place has always been my go-to spot for all things cellular. I've purchased phones here like Samsungs, Motorola's and Apple iPhone. I've also utilized their phone repair services and they've always been able to assist me. This is my spot! I would recommend them to anyone looking for a new phone or if you need a phone or tablet repaired. They have phone carriers like Boost Mobile, Simple Mobile, Ultra Mobile and Spectrum Mobile. They also carry unlocked phones and car special order any phone you need that they may not have in their inventory.”
“Shawn and santos did an amazing job for me. I had a problem twice and they fixed it in no time and I was able to give them enough time to do that and they are also very pleasant very pleasant, which is important when you walk into a store for the first time or the second time thank you for having the store. Thank you for having such great employees and they’re so knowledgeable more than anyone would expect better than mailing your phone out waiting two weeks for it to come back getting replacement like it used to be years ago so thank you so much once again Disco Debbie a.k.a. Debbie Merrill have a wonderful holiday”
“Man I lost my phone and I was super mad and came across this boost mobile on century and Avalon, victor and Magen hooked me up they even got all my stuff back on my phone”
“My phone was doing some crazy stuff for months.I was dreading doing a factory reset. I finally decided to stop my metro on Fig and Vernon. Erica and Claudia were awesome. My phone is fixed! These ladies are patient and well qualified! Thank you ladies. I'm definitely going back there from this point on.”
“I went in with the intention of just asking questions about switching carriers and walked out with a new phone without being talked into it. Benjamin was really helpful he answered all my questions and gave me all the information i needed. I definitely recommend people coming here if you plan to switch carriers”
“The staff here is so nice, I came in for a phone case after having no luck with a few other larger stores in the area. They had a case in stock, and it was a 1/3 the price of the other places around. 10/10 recommend.”
“Dexter helped me with everything and made my experience so welcoming! He also helped me with my cellphone and my new internet air! If you need internet go see Dexter!”
“I had a amazing experience at AT&TGerardo was my sales rep he went above and beyond to help me and my family his customer service is amazing I’m so happy with my experience I will be returning for further purchasesThank you so much”
“I bought a phone from Consumer Cellular only to find out that they turned me on to Boost Mobile so I went into Boost Mobile to get auto pay and I bought the phone for my brother so they wouldn't give me auto pay they said they have to text me a link so that was very good information that I got from the customer service receptionist”
“Went on a Saturday morning. It was very crowded, with only one employee, Ariana. She was able to assess eveyone's needs and assist them fairly quickly. She was patient, helpful, kind and knowledgeable.”
“fabbi always helps ne with my phone i always accidentally download apps that arent good for my phone and she always cleans out my phone and teach me how to use my phone she has so much patience for me ?”
“I meant to mark excellent satisfied by Boback ,accidentally I chose wrong number saying not satisfied but I was He was great the other ones that worked there not so good Sergio shouldn't even be Working with customers he is so rude and the other two not Babcock have no clue what's going .”
“Just Received the most Awesome customer Service assist from Adolfo. I have no words.. He was very professional courteous and friendly at the same time. I'm one very happy customer. Thank you kindly
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9:30AM - 7:30PM
830 E Washington Blvd Ste 4, Los Angeles
Mobile Phone Accessories
“Thank you to this store.. Jazmin helped me fix my tablet issue in minutes she's great with technology . Highly recommend this metro store location. 10 out of 10!”
“Amazing customer service! I thought I needed to buy a new phone because my phone wasn't charging... they were able to repair my phone quickly and for a reasonable price.”
“I went to these guys to get my samsung galaxy s10+ fixed. And the service they provided was top tier! And my phone works great! I will definitely come to them for all my electronic needs! ?”
“This guys are really good, they have excellent service and good prices.
I'm living in Koreatown and I don't mind to go all away to Gardena whenever I need their service.”
“Sebastian was awesome on troubleshooting why we had no data after getting off a one week cruise. We had been on the phone with tech support for an hour for an issue Sebastian fixed in about 10 minutes! And he managed his customer load well despite being the only one in the store.”
“Those of us who have a business or have "had" a business know the ultimate goal EVERY time is a happy customer. Above that is the holy grail of effects of "The WOW factor". The "WOW" factor is when the customer walks away shaking their head mumbling "wow...wow..." unsure as to what just happened...so happy that they are speechless. I went to Jeff after 2 months of dilligently looking for someone fair and honest...someone that had the small part I needed and would sell it to me for not an arm and a leg...the part I needed was part of a whole assembly and was sold only as a whole unit. Jeff said he had just replaced one and knew he had the piecevI needed but wasnt sure where. I thought maybe this was the "take away" that salesmen use to create scarcity and lower a customers buying threshhold...within 2 minutes he came outta the back cutting up a hand-grip with wire cutters and smiling..."Got it", he chuckled as it fell onto the table. Sweeping into his palm he handed it over and I tried with all my might not to show how badly I needed it."Whats the damage?" I asked ready to pay $20 but not $30 or $40 that would be a minimum for a used face plate I wouldve had to order just to get my part." Its on the house ", he said with the same kind tone he had used to greet me."Huh? Wha...?" I was stunned. "No! Im paying you! I have to!" I told him. I fumbled in my pocket and gave him $10...my new job paid every 2 weeks and I didnt have 2 nickles to rub together or I wouldve have gladly paid more. I will always bring my scooters to Jeff and I will buy no scooters unless they are from Jeff and hes got some bad a__ scooters for sale at great prices at his shop.Thank you Jeff, you are Good when no one is looking.”
“When I walked in, there was a line of people waiting for services. A gentleman was by himself, but he was taking care of every single customer with care and providing services they needed. I cracked front and back of my cellphone so needed an immediate service. My phone is 4 years old so three stores I went prior didn't have a touchscreen replacement, but this store did! He replaced it within one hour and my phone works great! Thank you for your service. Highly recommended.”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
10AM - 7:30PM
2600 San Pedro St, Los Angeles
Mobile Phone Accessories
“It may be a small little cricket store but that's what I like. The people in there are so nice and patient I actually went in there the other day and my phone was having trouble and I was completely distraught because I thought I had lost everything and they were so kind and sat me down and gave me a bottle of water and told me everything is going to be okay and they fix my phone within like 15 to 20 minutes and showed me how to fix it in the future so I didn't have to go back...✌️??✌️??”
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“Juan went above and beyond to help me. My charger port piece broke inside my phone, thought I was going to have to get another phone. He took his time to help me compare and contrast each phone to see which was the best bang for my buck. Conflicted, he called and found me a place to fix my current phone. Overall, I thanked him graciously”