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“I've had frontier and wasn't very happy with my Internet or service through them, I have sense moved too Succeed and my service is way faster and consistent. I had a very amazing service Tech named Chris come to my home and was very professional, friendly, and fast working answered any questions so happy I switched, thank you Chris!”
“I've tried all available services in the Newcastle area (even starlink). Nothing came close to providing the speed and consistency I needed. They are local and Tim is as responsive as is humanly possible. Thank You!”
“Kash is awesome!! I went in for a simple screen protector replacement and Kash noticed my phone having a crack on the back. Without me asking Kash took it upon himself to inform me and look into my account to see if I had an insurance that included Apple care so I could get my back fixed! He even scheduled the appointment!! Kash made my whole day!! Thanks brotha!!”
“Just upgraded our two phones. Had outstanding customer service from UMER. He was great to work with. Very efficient and very knowledgeable. I would highly recommend him to anyone needing help with their phones.Jack & Marilyn Smith”
“They were super busy but everyone was curtious and seemed to take their time with whoever they were helping. I had to swap out my DVR and even though they were busy, they took care of me within 5 minutes instead of making me wait the hour and a half since I didn't require much of their time”
“Andrea at the Verizon store in Roseville was the best! Very patient while we bought three new phones and had them all set up and her explanation with everything was awesome! I would definitely return to that particular store (Near Nordstrom rack) And ask for Andrea to be your service she will not disappoint!”
“Fidium Fiber (Consolidated Communications) has been awesome for me. I have been getting 1Gbps upload and download (see pic). I uploaded 450GB to Dropbox in minutes. I left for lunch, came back, and it was done. I will explain why I think there is a difference between my service and the 1-star reviews. First, proper installation is key, and my installer did a 10/10 job. I did my homework beforehand and discovered exactly what needed to be installed and where. I guided the installer on exactly where the Ethernet cable needed to be, where to make wholes in the walls, etc. The tech appreciated the simplicity. If somebody else had been here and given lame advice to the installer, the installation would not have come out as good. Second, the 1Gbps is via the raw Ethernet cable from the Fidium modem straight to my computer. That is the extent of Fidium's duty. Any slow down that occurs at the wifi router is NOT Fidium's fault. There are many factors, beyond Fidium's control, that can cause a slowdown at the wifi router. Third, I use my own wifi router. I have been using my own wifi router forever. So, I don't even know what it is like to use a provider's router. The installer told me my router is better than Fidium's wifi router. Any wifi router does chop down that 1Gbps, but that is universal for any provider and unrelated to the raw service provided to the home. Fidium could explain how their customers can buy a better router, but such an explanation is too much information for some customers. So, I understand why Fidium does not explain. I am a former Xfinity/Comcast customer of 15+ years. Xfinity's download speed was fine, but Xfinity could not provide faster than 9Mbps upload speed to my home. My plan was the second fastest they offered but was taking several days to upload 450GB to Dropbox. That was the last straw for me.”
“Service was fine. People who came out and installed it were helpful. They make you drop off the wifi box at their office when you're done which is kind of inconvenient. the 1800 number is horrible. Try their text line it's much better.”
“I had a great experience with this T-Mobile here at Galleria Boulevard and the person who helped me out is really consistent and did a great job. The new manager Julian is really professional!”
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“I just upgraded my plan and mobile phone. All the staff that I dealt with during the process were most professional, knowledgeable and patient. I am 87 and challenged with the process of setting up a new phone; however, they worked with me and had everything up and running. My family and I have been with Verizon for over 30 years.”