PNC Bank offers exceptional customer service, as highlighted by reviews from satisfied clients. Visitors appreciate the professionalism and personal touch from staff members, particularly noting the assistance from Christian and the branch manager. Customers find the notary service valuable, even if it requires a long drive. Experiences with refinancing auto loans and obtaining cashier checks have been described as superb, with many expressing confidence in PNC since their acquisition of BBVA. Overall, clients recommend visiting the branch for a better personal banking experience compared to phone support.
The notary here is wonderful. Sucks we gotta drive an hour to get to the one notary in the entire surrounding areas, but worth it. Even if yall got more notaries, I would probably still drive an hour to just stick with her.
December 2022
I had a appointment to refinance my auto loan. The branch manager was super awesome and the staff was very polite and helpful. I had doubts about pnc when they took over bbva but now I am confident staying with pnc was the smart choice. Thanks PNC in Livermore!
October 2022
I had a superb experience with Christian with locking HELOC and Fahad getting cashier checks. Personal banking was far better than on the phone. Don't waste your time, just go into a branch.
