Livermore Ford Parts is a highly-regarded Ford dealership that consistently provides exceptional customer service and satisfactory vehicle purchasing experiences. Customers praise the accommodating and transparent nature of the staff, particularly Jay, Ricardo, Zameer, Shek, Sherise, and Dianna, who go above and beyond to ensure a smooth and stress-free transaction. The dealership is known for its honesty, helpful communication, and fair pricing, even during periods of high demand and limited supply. Customers appreciate the lack of high-pressure sales tactics and the willingness to honor previously agreed-upon terms. The finance department, led by Ricardo and Sherise, is also commended for its professionalism and clear explanations. Overall, Livermore Ford Parts is a trustworthy and customer-focused dealership, earning high praise from satisfied customers who would recommend the business to others seeking a positive Ford vehicle purchasing experience.
Five star service from @ZameerNabi and the team @LivermoreFord. Thank you, Zameer, for getting me into a 2023 Bronco Sport at a very reasonable price. Great care.
October 2023
They did a decent job of fixing the issue. It took a long time and until it is complete, we will stick to three stars. I'll upgrade to four if my credit comes in 30-60 days.
October 2023
Dianna In service was kind, and patient as she assisted me in getting information about a vehicle my company has there. It seems this attitude is part of the whole service group. I have not experienced this sense professional pride in others often, and actually look forward to working with them again. -Thank you
