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“Albert, at the Livermore store has excellent customer service. Greeted me when I walked in, asked what I was looking for and my budget. He was able to find the perfect mattress for my daughter within my budget. He didn’t try and sell me something out of my budget either. Made the whole buying process quick, simple and easy efficient.”
“Great experience with Douglas! Huge selection of furniture and excellent customer service. The delivery team was on time and professional. They took such care not to damage walls when removing my old furniture and delivering new furniture. I highly recommend this furniture store to anyone shopping around. I looked for months before I found this place and now I’m a forever customer!”
“This is the best furniture in the Bay Area and Central Valley I can guarantee they will match any price and their customer service is phenomenal. They also follow up on orders regularly which is very helpful. Frank, Monet, & Bill are the best team. No need to shop around they most likely have what you are looking for at the best price.”
“We have bought a 6 person dining table, two accent chairs, one coffee table, one side table, two night stands, one day bed and one mattress from Mr Ho. I think all in all, two separate purchases and experience, we spent about $5k? Not too bad for very nice quality stuff and great customer service. Heading back there for a large sectional couch next!”
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“The store was very clean and organized. The staff member I worked with, April, was incredibly helpful. She provided me with excellent product recommendations, and made the whole process of finding and purchasing a mattress a piece of cake. 5/5 customer service experience.”