R Lance Towing receives high praise for its reliable and friendly service. Customers appreciate the quick response time, often noting that help arrives within 15 to 20 minutes. The drivers, particularly one named Sean, are described as professional, courteous, and helpful. They not only tow vehicles but also assist with battery issues, providing recommendations and ensuring customers feel comfortable before leaving. Many reviews highlight the exceptional customer service, from the initial contact to the towing experience. The business is recognized for making the towing process easy and stress-free, with a reasonable pricing structure. Customers express gratitude for being able to depend on R Lance Towing in emergencies, with some stating they had used the service multiple times and would not hesitate to call again. Overall, R Lance Towing is seen as a trustworthy option for those in need of towing services, providing first-class service and genuine care for their clients.
R Lance towing helped me so much. I have used them in the past. They make it SO easy to get a tow truck. Their customer service is exceptional from the guy taking your info to the driver. First class all the way.
May 2023
Really helped me out after a hit and run. I would use them again but I hope I don't have to.
April 2023
They really came through for me when my roadside company left me high and dry.
