Valley Self Storage provides affordable, clean, safe, and secure storage. The customer service is amazing and grade A, with staff noted for being quick with solutions, welcoming, and friendly. They make the rental, move-in, and move-out process easy, smooth, and a breeze, helping customers feel comfortable and calming concerns. The storage spaces and units are described as perfect for needs ranging from personal items to an entire household. The experience is consistently reported as great, with customers thrilled and likely to use the service again. The business prioritizes a clean, safe, and secure storage experience for all clients.
I have to say the customer service was amazing here. I did not have a lock for my unit and called during my move to inquire about a lock. Amber was quick with a solution. She did not hesitate and calmed my panic, she had it under control. The space was perfect and I am thrilled that I landed with VSS to store my stuff.
July 2024
I really don't like having garage sales or moving. But, Johanna made moving, putting my items in storage and idea's for selling a breeze. She is great at her job and I hope to work with her in the future, if I need help again.
July 2024
Valley Storage worked out really well for us as we were transitioning from a 3-bedroom home to a 1-bedroom. Johanna took great care of us, making move in/out easy. She was always welcoming and friendly! We will definitely use them again if the need arises.