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January 2024 by Precision Power Washing Service LLC.
We went in to just look and see what they had to offer and instead ended up picking out a wonderful mattress. Our sales rep Michael was very helpful and patient with us. We tried quite a few different options until settling on an extremely comfortable pillow top mattress. Then to make things even better, we got a great price for our king size mattress. We definitely will be recommending this location and Michael to our family and friends! Thanks for making it such an easy process!
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January 2024 by Jeannie Vance
I have been buying mattresses from Mattress Firm for the last 25 years and have always had a great sales experience. Tonight we bought two mattresses and box springs from Gary Price. He was helpful, informative, and tried to steer us to a mattress that would satisfy our expressed needs. Thanks for a great experience!
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January 2024 by Sarah Rodriguez
James was amazing! He was very honest and helped us find a perfect fit for us. He took his time and made sure that we were going to be happy with our purchase. Very happy we got to run into him and he was the one who helped us. Thank you James!
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January 2024 by The-Revelator
Been shopping for beds for about three years and couldn’t find one that would fit my needs until I went to the Mattress firm on Reynolds Ranch Parkway and spoke to James. James was far and above being informed and more courteous than I have ever expected in any sales rep, maybe that’s because he’s the manager of the store nonetheless, he knew exactly what my needs were shared them with me And it got me a bed. Awesome dude. You will love him when you get there. Enjoy his expertise.
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January 2024 by Jeff Tucker
Michael was very helpful in guiding me and my wife to a bed we could agree on. I appreciate how he listened to our needs and gave us advise. Very nice store and friendly people with no pressure or sales pitches.
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December 2023 by Laura Dragovich
My husband and I purchased a new adjustable beauty-rest mattress in the Lodi store this past September. The initial buying experience was fantastic! All the staff were kind, courteous and knowledgeable . After a couple of months we decided our mattress was a bit too firm and we decided to take advantage of their customers satisfaction guarantee. Upon contacting the store they were a pleasure to work with and took care of our trade in for a softer mattress within minutes. Once again a kind, courteous and knowledge experience. So nice to know great customer service still exists! I highly recommend this store and will never shop anywhere else for a mattress! Thank you Mattress Firm staff for a wonderful experience!
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December 2023 by Alan Griggs
Had an amazing experience. My fiancée and I stopped in to shop around and specifically stated before entering that we did not want to deal with any pushy sales people. Gary approached us and with his humor and calm demeanor, helped us decide on the perfect mattress for us. We told him we would have to take a night to decide and he did not pressure us into making any choices. We came back to purchase the mattress within the hour due to his expertise and charisma!
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November 2023 by David Morita
Shannon, made the experience of returning and replacing a mattress stress free. She had my father try different mattresses till he found the one that he liked. Thank you Shannon!
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October 2023 by Elaina Martinez
I had an outstanding experience when doing research for a new mattress. James D guided me through a process to determine which mattress would better suit me. He truly knows the business and was immensely helpful. When I left, I saw he had spent two hours with me. The following day I brought my husband so he, too, could go through the process. My goal was to do what I could to help him alleviate the sciatica and foot pain he suffers on a daily basis. After 2-1/2 hours we narrowed it down and made the purchase! I cannot say enough about James and how well he listened, observed, and guided us in our decision making. The customer service we received far exceeded my expectations. Thank you James!
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October 2023 by Nancy R.
If you are looking for a new mattress, I highly recommend you see James or Shannon at the Lodi location. I was in need of a new mattress and wanted to make sure I got one that was right for me. James and Shannon were supper friendly, very knowledgeable and took the time to give thorough answers to any questions I had. They went above and beyond, within their ability, to ensure I was happy with my purchase. I will definitely return to see them for any future Matress needs :)
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October 2023 by Andrea Allen
I had an amazing experience today buying my mattress the woman that helped me was amazing her name is Ashanti, great customer service she was patient with me and very kind to me making sure I got exactly what I wanted. I’m really happy and grateful for this company and for her being my sales rep.
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October 2023 by Ken Kulm
Michael was a pleasure to work with. He listened to our needs and provided patient guidance and expert advice. I highly recommend visiting Mattress Firm and ask for Michael.
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October 2023 by M Seibel
James at the Lodi CA showroom is The Best! Very friendly and knowledgeable. Made sure we had the right mattress for us. Highly recommended.
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September 2023 by Julie Lang
I had the best salesperson around, patient, knowledgeable and helpful. She said to call her the short blonde, so since I’m very bad with names, I’ll have to go with that.My husband and me both love the new bed set.Thank you
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September 2023 by Susie
Great store with a large variety of mattresses to choose from. We were delighted to have Shannon a very knowledgeable sleep expert help us choose the right mattress.
