Victra, the local Verizon Authorized Retailer in Lodi, CA, is dedicated to providing an exceptional customer experience. Their knowledgeable and committed store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the excellent service they receive at Victra. Stacy, a store consultant, was highly knowledgeable and efficient when assisting a customer with a phone trade-in, even going the extra mile to ensure their satisfaction. Another customer was very pleased with the helpful staff, who were able to identify and resolve their phone issues, as well as suggest a cost-effective solution that included a brand-new, advanced model phone. Kolby, a store manager, was commended for his patience and attention to detail when walking customers through their options for phones and services. He identified ways for them to save money while increasing their benefits, and went above and beyond to assist a customer who arrived just after closing. The customer was in a difficult situation, but Kolby's expertise and willingness to help turned their evening around, leading to a great new phone and service plan. Customers consistently praise the knowledge, professionalism, and non-pushy approach of the Victra staff, who ensure that each customer receives the personalized service they deserve.
Great service, very kind and professional employee.
January 2026
I have not used an iPhone in several years. I needed help with everything. Monte helped me with all my questions. He was very polite, knowledgeable and patient. I would recommend him for anyone who needs help with their phone. Thanks you, Monte. You are very kind and helpful.
December 2025
Devin was super helpful and handled a very difficult transition from ATT to Verizon with ease. This is the only store I’m going to from now on.
