This O'Reilly Auto Parts store in Loma Linda is noted for its helpful and friendly staff who are attentive and knowledgeable. Customers report that the store is very accommodating, with staff taking time to answer questions thoroughly and provide incredible recommendations. The store is equipped with diagnostic equipment for services like battery and alternator testing. Reviewers appreciate the great customer service and professionalism, with staff often going the extra mile, such as locating parts using cross-reference numbers when other stores would not. This effort and the helpful service have made customers grateful and likely to return, with one noting they will now be a regular customer. The store's presence in the neighborhood is also appreciated.
Went in for a battery, today . i was helped by a very kind person named justin thanks for your help . 👍👍
March 2026
Excellent customer service by all the employees working the day I came in. I was given extra help & explaining on several issues.. They smiled & really seem to care. My only place for car parts now!
December 2025
Good customer service and good inventory on shelves
