The Smog Company provides quick, friendly, and efficient service. Customers report being in and out in about ten minutes, with a process that is super easy and does not require leaving the car. The owner and staff are described as super nice, very kind, professional, respectful, and genuinely nice people to talk to and work with. They are also noted for being helpful and patient, even when dealing with technical issues or customers arriving near closing time. The business is praised for its fair and cheap prices, with some noting it is the cheapest they have ever paid. The owner is highlighted as a smog pro with the knowledge of a seasoned mechanic who takes pride in his work. He is trusted for his honesty and for not trying to upsell or push unnecessary services, instead taking extra time to explain what is happening with a vehicle. This genuine care for the customer, combined with excellent service, makes people feel they are in good hands and creates customers for life. Many state they will definitely be returning and highly recommend the shop.
