Verizon's authorized retailer, Victra, in Lompoc, CA, strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had positive experiences with the store's staff, such as Bryce, who was professional and helped a customer get situated with their phone in a timely manner. Steven Rodriguez, another salesman, was outstanding, thoroughly explaining everything and building a great rapport with customers. Josh also provided excellent customer service, being patient, kind, and accommodating when a customer had issues with their phone plan. The store's staff, including Juan, have also been praised for their technical expertise and problem-solving skills. Juan was able to quickly resolve a customer's issue with their iPhone SIM card, while also explaining potential savings on their account. Overall, Victra in Lompoc is known for its friendly, knowledgeable, and helpful staff, who work to ensure a great customer experience.
Kevin the sales rep was great. Fast service and made sure everything was setup correctly
July 2024
Juan was very courteous and patient. Explained everything in terms I could understand and was very skilled at demonstrating everything.
June 2024
Bryce thank you so much for your help and get me situated with my phone... Thank you for being professional and getting me out of the door at a reasonable time ....that makes difference... You helped me in the Bulletin store ...I believe you are at the Lompoc store ...great I will be seeing you if I have any problems with... read full comment
