Chase Bank offers a welcoming environment for customers, especially those opening their first accounts or obtaining credit cards. Reviewers praised the helpfulness and professionalism of staff members like Caroline and Victor, who provided clear assistance and made customers feel comfortable during their visits. Many felt supported in their banking needs, whether it was ordering a credit card or understanding account practices. However, there were some concerns regarding professionalism, as one reviewer noted an unprofessional incident involving a security guard. Overall, Chase Bank is recognized for its friendly service and dedication to customer satisfaction.
Giving them three stars because the location is nice during the week, but on the weekends the entire place, or at least their ATM lobby is fully closed.
December 2024
Front door won't open with Chase bank card after hours. So not possible to use ATM.
