“The staff are always so helpful and are always going above and beyond. I'm in my 70's, unfamiliar with technology. Someone always stops to help me. This time, William, helped me return a package, get pricing for sending a package and did it all with the best attitude. He made me feel at ease. I commend you for hiring 'people' people. I definitely will be back, and yes, I'll recommend this site for easy, polite, fun experience and service.”
“Lena has been doing my taxes for the last 3 years. Lena takes the time to explain everything to you step by step. Lena has an open line of communication and makes sure you are happy before you leave. Even if you need additional help, Lena is always available to answer questions.”
“Needed personal business cards for a professional program and Copyco USA had them done next day. The quality and price were exactly what I was looking for, and the owner was genuinely invested in making sure I was happy with the result. It's rare to find that level of care. I'll be back.”
“My first time going here and it was a very pleasant experience.
I had a return a drop off via FedEx the gentleman at the counter who was helping me took care of it for me and give me a receipt.
I also used The copier to make a copy of my car registration and it was very easy.
Very convenient location & the gentleman at the counter was very nice & helpful.
I will definitely be back if I need to do any copying, printing or shipping.”
“Called to ask for information. Person I spoke with very helpful and kind. That's what I call service. Iwill use this store and highly recommend to everyone.”
“I recently stopped by to ship a package, and I was blown away by the exceptional service I received from the person that operates this place! From the moment I walked in, I was greeted with a friendly and helpful demeanor. The ladies working there were incredibly helpful, patient, and went above and beyond to ensure my shipping experience was smooth.
I highly recommend them for anyone needing shipping services. Thank you for providing such an exceptional experience.”
“Walked in today (12/17 around 12:15pm) to get a document notarized and faxed and both women working the store (Megan specifically) were very attentive, accommodating, and efficient. They had me in and out quickly ?”
“The staff Service, especially Nina, who is friendly, knowledgable, super efficient, really hustles when there's a line to service everyone as quickly as possible, offers options for my shipment.”
“These guys are great. Everything you could possibly need all in one place. I needed to print documents. Emailed some over and brought some by on a flash drive. Either way no problem.”
“This place is the best! Today I was rushing to mail a package as I’m new to the area so I 1) didn’t realize how long it would take me to get there during rush hour, and 2) went to the back of the shopping center instead of the front and called super frazzled minutes before 5:30pm thinking I wasn’t going to make it after a long drive. Despite the fact that I’m quite sure I sounded completely unhinged, the staff member was as calming and kind in person as on the phone, and her boss whom I met there was equally genuine and knowledgeable about some questions I had regarding shipping. My stress melted away chatting with them and I can’t recommend their excellent customer service enough!”
“Lovely little neighborhood shipping spot. Brought in my package from GearTrade for a return, will be coming back for any future shipping needs. Friendly service, glad to support local!”
“I used to dread coming in here under the previous ownership. It wasn’t always the most welcoming experience, and it seemed like there was an extra charge for almost everything—even something as simple as taping up a box for a return. Since the change in ownership, things have improved so much. Everyone has been friendly, and the whole process runs much more efficiently now that there’s more than one person handling everything. It’s been a much more pleasant experience overall.”
“The team at UPS Store are great. I was in and out less than 10 mins. Friendly and so efficient. I go there about three times a year. I just wish they had digital upload for passport photos. Otherwise perfect place to get your carrier needs done.”
“Jacqalyn and Ronnie have the best customer service. They always greet you with a smile and is very knowledgeable about the stuff you can get done in the store. They're patient and respectful to each and every customer. I live by 2 UPS stores but I only come to this one because of them.”
“Customer service is always kind and accurate. I have been a repeat customer to this location many times and have never had a bad experience. They are always on top of it and have top-notch customer service.”
“This is my favorite location to rent Uhauls!!
Postal Annex in Long Beach has mailing services and a wonderful gift shop.
The whole staff are super nice and friendly. Parking is easy too!! Thanks to Postal Annex!!”