Metro by T-Mobile offers a positive shopping experience with helpful and friendly staff. Customers have praised the store for its clean environment and knowledgeable associates who go above and beyond to assist. One customer appreciated how a staff member quickly resolved an issue with a charger by exchanging it for an upgraded one, demonstrating great politeness and timely service. Another reviewer was pleasantly surprised by the superior customer service, which was far better than typical Metro stores, and expressed willingness to visit this location again. However, there was a report of frustration when a customer ordered two iPhones last Sunday but did not receive a call to pick them up, and attempts to contact the store were unsuccessful. Overall, the store offers a good selection of phones, competitive prices, and useful warranties, with staff frequently helping resolve cell phone problems and ensuring customers leave satisfied.
Took care of us everything went smooth only problem was no A/C on a hot day so be ready to be cooked 😅
August 2024
Kindness and friendly to help you use the service even with a cheap plan.Recommened!
August 2022
Omg I have order 2 iphones last Sunday they haven't call me for to pick them up I already put deposit on it . I have call them they don't pick up Shame on them looks like they don't want to sale.
