Metro by T-Mobile at 5555 Stearns Ave offers prepaid plans and phones from Apple, Samsung, and OnePlus. Reviews describe the staff as friendly, responsible, educated, and motivated, providing very good and kind treatment. Customers report receiving patient, professional, competent, and extremely helpful service. Staff members are noted for being knowledgeable, thorough in explaining programs, and efficient, walking customers through plans with ease. Multiple reviews highlight awesome and outstanding support, calling it the best Metro experience. The store helps solve problems and offers promotions, leaving customers very happy and satisfied with the service received.
I'm a long time customer of Metro with 4 lines and a tablet and wanted to comment on not only the great prices and great service but also the amazing customer service we received from Alex today. He was super friendly and knowledgeable and helped my son with his phone. Thanks Metro and Alex!!
March 2023
This place always helps out alot. My husband had a problem with his phone, we had already went to another location and they didnt look into it and just went straight to making him buy another phone. We decided to go here and yes they helped us out and we had a great tablet promotion?
January 2023
We were at this MetroPCS store this evening, and I am very satisfied with the service we received. Isabel was patient, professional, competent, and extremely helpful. Thanks again for the outstanding support!